Friendly staffGood pricesKnowledgeable staffGreat selectionQuick service
About this business
Griffin Jewellery Designs opened its doors in 1990. We are renowned for our custom engagement rings and jewelry personalization. Our philosophy is to create one-of-a-kind pieces that are as unique as the individuals who wear them. Griffin is a Canadian family-owned business that specializes in custom jewelry. Our commitment shines through in everything we do.
Our promise is to surpass our customers' expectations. Our stone-setters, goldsmiths, and designers strive to maintain the highest level of service and craftsmanship. We have several partnerships with other jewelers to provide premium quality and variety for every selective person.
Our collection of Canadian diamond jewelry is unmatched. We have a large assortment of gorgeous jewelry for all occasions and budgets.
Reviews Summary
The clients have the same high opinion of the store and its services based on the various positive reviews. Customers express satisfaction with the jewellery shop pfersonnel's kindness and knowledge. Parvin's assistance stands out in one instance, and they lauded her for her exceptional customer service. This mirrors other comments that similarly highlighted the welcoming and helpful nature of the jewellery's sales team. Love for the products sold in the jewelry store is also evidenced by the feedback. According to reports, it is Canadian-made jewellery, which many customers appreciate. You support the Canadian economy and give people jobs when you purchase these products, and the cost is usually favourable. The shop's reviews also show that customer service is an essential priority for the jewellery business. The positive reviews reinfoce the clients' positive retail experience and other clients can also take advantage.
Frequently asked questions
7 questions
What do clients say about the customer service at Griffin Jewellery Designs - Carlingwood Shopping Centre?
Clients frequently praise the friendly and knowledgeable staff, highlighting their helpfulness and attentiveness. Many reviews mention how staff members, like Parvin, provide exceptional service, making customers feel welcome and valued.
Does Griffin Jewellery Designs offer custom jewelry services, and what do customers think about them?
Yes, they specialize in custom jewelry, including engagement rings. Customers appreciate the personalized approach and the quality of the pieces, often noting the exceptional craftsmanship in their reviews.
What are the hours of operation for Griffin Jewellery Designs - Carlingwood Shopping Centre?
Can I get my jewelry repaired at Griffin Jewellery Designs, and how do customers feel about their repair services?
Yes, they offer jewelry repair services, including ring resizing and stone replacement. Customers have expressed satisfaction with the quality of repairs and the prompt service they receive.
What types of jewelry does Griffin Jewellery Designs sell?
They offer a variety of jewelry for sale, including gold necklaces, wedding rings, and custom jewelry. Their selection is noted for its quality and variety, catering to different occasions and budgets.
Does Griffin Jewellery Designs provide layaway plans for jewelry purchases?
Yes, they offer layaway plans, including deposit services and monthly payment plans to help customers manage their purchases effectively.
Where is Griffin Jewellery Designs - Carlingwood Shopping Centre located?
2121 Carling Ave, Ottawa, ON K2A 1H2, Canada
Location & directions
Ottawa, Ontario
Griffin Jewellery Designs - Carlingwood Shopping Centre
I was already a customer of the store and I wanted a piece of jewelry for my 50th birthday. I went to the store with a friend and found what I wanted: a $1000 18kg rose gold necklace with a diamond pendant. The store had a 70% discount and no tax payment. My boyfriend went to the store with me a week later and said: pick whatever you want for your present. I could choose any jewel regardless of the price, he would pay. But I loved the necklace. I asked the saleswoman: this is 18kg gold, right? Even though it was in the description I asked after all, the promotion was very good. Important: I have never worn jewelry in my life. I prefer to have little and have quality. Well, we bought it and I put the necklace on immediately and the intention was never to take it off my neck again. Yesterday, returning from a cruise, I saw in the car mirror that my necklace was fading!!! I went back home and took the box with the note and saw "18kg gold plate" I had never seen the note because it was at the bottom of the box. I'm outraged, I was tricked, deceived and I want an 18kl gold necklace. How can a store sell a gold plated necklace for $1000??? another thing, it was a promotion where it said: no tax payment.
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