Ken McCafferty Desjardins Insurance Agent

Desjardins Insurance wants to make sure that all customers can easily access our products and services in a welcoming environment. We strive to meet their specific needs, regardless of their physical limitations. Members of Desjardins Group should follow the multi-year accessibility strategy. The strategy involves incorporating accessibility standards into policies and procedures. This plan is reviewed and revised at least once every five years. Desjardins Insurance tries to welcome clients with disabilities and provide them with access to our products and services in an accessible and respectful manner. To this aim, we have made certain efforts. Our customer-facing employees have been trained to use assistive technology. People with disabilities are encouraged to utilize any of our services. They can get a pet or receive support from someone. We will tell people with disabilities if any systems or installations they use have accessibility drawbacks. Desjardins Insurance will ensure that all communications are widely available. We also consider the accessibility needs of people with disabilities.

Reviews provided are predominantly positive resulting in an average rating of five. Specifically, individuals express gratitude for the insurance agents, in particular, they discuss Linda Gallucci and Alexandra Murka, asserting that they provide excellent service, promptly respond to questions, and give consistent advice. Respondents on multiple occasions mention the swiftness and friendliness of the service, as well as the fact that the issuer was detailed. For example, one individual mentioned spending several hours getting estimates and calling other businesses for their auto insurance when they eventually found the business and spoke with Alexandra. They remarked that she quickly asked the necessary questions, making the process more straightforward and yielding the lowest quote. This incredible company comes highly recommended.