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  1. CA
  2. ON
  3. Ottawa
Leon's Furniture

Leon's Furniture

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2600 Queensview Dr, Ottawa, ON K2B 8H6, Canada Get Directions
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ABOUT   Services Excellence Summary

Image: Salej.gif Leon's Furniture has the best furniture and major home appliances at the best prices. Different brands that are available from us include Sealy and Serta alongside Tempur-Pedic and I-Comfort. Also, we have Samsung, Whirlpool, KitchenAid, Frigidaire, Panasonic, LG, Sharp, Hisense, Dyson, and many others. Leon's Furniture has all that you want for furniture and large and small appliances, from your bedroom and living rooms to washers, dryers, and freezers. You can shop online or visit one of the stores near you, and you will like the prices and quality of our products. At Leon's, we will provide you with high-quality furniture that makes you happy, including barstools. Our bar stool collection has all that you may need as we have something for everyone, whether you want to match your kitchen island or sit on your stool and entertain your friends and family. Are you in search of a sleek type of modern stool that is made of solid wood, or do you like one that has a leather seat? We have all that you want, including a traditional backless stool. We are sure that you will find the right stool for you. Shopping in our stores or online is always easy and enjoyable.

 

SUMMARY   Reviews Summary

Leon's in Ottawa received positive reviews. Many customers said they had a good experience shopping and their furniture was delivered on time. Some mentioned how nice and expert the staff was at giving instructions and providing the right information. Other people explained how fantastic the delivery and customer service teams were. They all praised some of their favorite salespersons, like Hayan, Moostafa, and Sawsan, for their help and expertise. People were highly pleased with the application that could monitor the delivery truck's progress. Several people said they'd return to Leon's for their other furniture needs. Also, someone praised a manager, Greg, for solving their warranty-related issues. Everyone described a pleasant shopping experience at Leon's and seemed pleased with the customer service and furniture quality. Customers reported a good shopping experience in Ottawa's furniture store. They received excellent advice from many employees and enjoyed a fast, easy purchasing process. Mostly everything needed seemed to be readily available and in many variants. Delivery and furnished services were lauded, with one reviewer even saying it was the best they had ever seen. The customer service people were also polite. Many praised the tracking system of their deliveries. There are also many individual reviews that praise the staff's expertise and helpfulness, with names like Samantha and many others appearing in these reviews to praise their investment. The bathroom store is also enjoying many repeat customers who say they have found their new store for the future. There are very few low stars associated with the store, with a couple of these highlighting that someone they were shopping for was not available. Many allow misunderstanding, as most customers enjoy the sales experience. However, some complain about the prices. Other problems have been addressed in some reviews. These include post-dealer customer service or a warranty.‌ ‌Overall, the store is highly rated and a good shopping destination. The furniture store seemed to satisfy many people, with reviews displaying a positive encounter.‌ The store's customer service and willingness to assist were functional. The employees were friendly and professional, as multiple reviewers noted. Many cited particular salespeople in 10 reviews. They also had such a rapport with customers.‌ They offered personalized advice to address a particular situation. Many reviews also noted the furniture's timely distribution and handy monitoring app. This suggests that things worked out most of the time. Customers rightly praised the company's customer service as positive.‌ One review praised a manager like Hayan in specific. The reviewers are interested in seeing this store again. Customers found regularly repeat shopping a good option, which is positive. The store's issues seem minimal. The best of all is the customers' positive perception of the bathroom store.‎ The furniture store got many good reviews, suggesting that it satisfied many customers. Many reviews showed positive customer service experience. The staff was very friendly and professional, and made many specific comments about individual salespeople. Several residents also enjoyed the store's positive customer service. They described how they found someone to support their individual decision. I realize in many comments that the store's delivery was on time. I also notice that the store is properly monitoring the truck's delivery status. and most customers rightly noticed that the store was prompt. Unfortunately, not everything was perfect for customers. I also saw that some customers mentioned that the store had some problems because after the furniture was delivered, they were not contacted, this implies bad customer service.‎ There was no doubt, visible from the comments, that the customer's shopping store was positive. Customers seem to be well-received and welcomed. Many customers left positive comments. The best customer service I have ever received is in the background. Many other companies can use this store as a template. And good customer service is good for the store.

 

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Pros & Cons

PROS
great service (6)
very helpful (5)
wonderful experi ... (4)
on time (3)
helped me (3)
amazing service (3)
excellent servic ... (3)
accommodating (3)
great experience ... (3)
recommend (3)
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Cons
rude (5)
unhelpful (2)
bad experience (1)
not recommend (1)
unprofessional (1)
was damaged (1)
bad customer ser ... (1)
no customer serv ... (1)
damages (1)
no response (1)
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Leon's Furniture Reviews: 105. Average Rating: 4.2
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