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Mattress Mart

Name: Mattress Mart
Address: Ottawa, CA
Telephone: +16137447978
Rating: 4.0227

88 reviews

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+16137447978

Open 10:00 AM-9:00 PM now

1195 St. Laurent Blvd, Ottawa, ON K1K 3B8, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in Ontario

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ABOUT Services Excellence Summary

Mattress Mart has been locally owned and operated since 1975 but is owned and managed by The Mattress and Sofa Depot Inc. Our head office is located in Ottawa, Ontario, Canada. We have seven locations in Ontario, Western Quebec, and the Maritimes. At Mattress Mart, you buy mattresses. Our management and staff are 100% dedicated. Our goal is to be Canada's favourite. Our three buyers have 90+ combined years of experience. We recycle We will send your mattress to MattCanada where they will recycle it. To guarantee your satisfaction, our Ottawa headquarters is here in Ottawa. Price Guarantee Our famous 90-day price guarantee assures that you will always get the best price.

SUMMARY Reviews Summary

Mattress Mart Ottawa glance through and same-day delivery service both new and consigned mattresses. That is where the positives end, because many customers report terrible experiences and say the owners, Basil, Dan and Bob, charge the worst customer service they’ve ever seen. Many clients say the same thing—that the establishment charges their accounts for mattresses they’ve never received, refuses refunds on those products and that the warehouse refuses to halt such errant charges. This has left financial wounds in some cases. Many clients have lost money and are unable to extricate themselves from the strange experience of the company. Buyers notice what seems to be a fake culture of nice salespeople, as they mention ET and what appear to be planted reviews as they talk about this horrible institution. Take it from a Redditor, a guy with manwig123 in his username, that people need to better research where they buy their mattresses before they lose time, energy and money on horror. Choose a better mattress store in Ottawa.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

great service (5)

recommend (4)

excellent custom ... (2)

great prices (2)

fantastic servic ... (2)

good service (2)

great staff (2)

super knowledgea ... (1)

reasonable price ... (1)

reasonably price ... (1)

Cons

disappointed (2)

rude (2)

unfriendly (1)

absolutely nothi ... (1)

not impressed (1)

unreasonable (1)

upset (1)

horrible (1)

Mattress Mart Reviews: 88. Average Rating: 4.0

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