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Review Keywords Analysis

  1. CA
  2. ON
  3. Ottawa
Mattress Mart
Mattress Mart
Mattress Mart
Mattress Mart

Mattress Mart

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60 Colonnade Rd, Nepean, ON K2E 7J6, Canada Get Directions
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4.4
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ABOUT   Services Excellence Summary

Canada's Sleep Showcase. We are proud to be local owned and operated, our headquarters being located in Ottawa Ontario Canada. Mattress Mart is proud to have been locally owned and managed since 1975. Our head office is located in Ottawa Ontario Canada. There are seven stores in Ontario and Western Quebec, as well as two in the Maritimes. Mattress Mart is the place where you can buy your mattress. We will become Canada's top seller. Our three buyers have a combined experience of over 90 years. Ottawa Customer Service is here for your needs. Price Guarantee The famous, 90-day price guarantee promises that you will always get the lowest price.

 

SUMMARY   Reviews Summary

Reviews of the Mattress Mart in Ottawa, was a positive experience. Many customers praised the staff's helpful and knowledgeable attitudes, especially Roberta and Joanne. The company's competitive prices were also appreciated, and many shoppers were particularly happy to receive prompt and safe deliveries. The fact that the Mart recycles old mattresses for a nominal fee is another strong point; customers can get rid of their old mattresses with little hassle. Customers also mentioned the variety of products the store had in stock and that it was usually a short visit to the store. What was especially reassuring was the lack of pressure to make a sale. Mattress Mart was a welcome respite from aggressive salespeople at higher-pressure furniture stores Henderson's. Delivery, the products and the shopping were all rated highly by customers who gave the store the highest rating in customer service.

 

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Reputation Change over time
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Pros & Cons

PROS
great service (10)
recommend (8)
best customer se ... (4)
great customer s ... (4)
very helpful (4)
highly recommend ... (4)
very knowledgeab ... (3)
friendly staff (2)
stress free (2)
easy experience (2)
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Cons
bad experience (1)
0 stars (1)
expensive (1)
waste your time (1)
won't be back (1)
disappointed (1)
not helpful (1)
go somewhere els ... (1)
bad customer ser ... (1)
not worth (1)

Mattress Mart Reviews: 100. Average Rating: 4.4

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