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Review Keywords Analysis

  1. CA
  2. ON
  3. Ottawa
Scooter Rooter Inc.

Scooter Rooter Inc.

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2739 Stevenage Dr, Ottawa, ON K1G 3N2, Canada Get Directions
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ABOUT   Services Excellence Summary

Scooter Rooter Inc. supplies the most excellent plumbing, drain, and sewer cleaning services in Ottawa (ON) and Thorne (QC), meeting the needs of our commercial, residential, and industrial customers. Michael Gowan founded the company in 1998, expanding our services to fit our clients' needs. When it comes to plumbing repair, sewer inspections, and root cutting in Ottawa and surrounding areas, Scooter Rooter is the team to call. Scooter Rooter boasts 16 years of experience and is the top name in 24-hour plumbing services in Ottawa. Our excellent service in Thorne (QC) is fast and convenient. We have the skills and equipment to offer comprehensive plumbing services to our residential, commercial, and industrial clients, including equipment installation and repairs.

 

SUMMARY   Reviews Summary

Feedback on Scooter Rooter around the consumers' experiences. One of the main themes in the reviews is respect and professionalism. The technicians' expertise, professionalism, customer service, and kindness were all commended. They arrived on time, provided a diagnosis, quote, and planned the work, which pleased customers. This made things easier; the staff were polite, updating customers about scheduling and being clear about what would happen. They fended off disaster in one six-star emergency when it was reported that a house-wide water pipe broke. Scooter Rooter responded in minutes, locating and sealing the burst pipe, restoring water service, pumping the basement water, and completing the first part of the cleanup, leaving two technicians to finish the work. The consumers would highly recommend the company to the users because they have seen them around Ottawa at all times, and the service is well-priced. This was said by two people who said it is a family business that has performed work for them for over 40 years. It is a five-star experience, according to trusted customers. Most people who reviewed the Rooter said it was a pleasant time. The assistant was prompt, professional, and seemed very competent; another signed off with "Unwind and hire these folks already." RTWF.

 

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Pros & Cons

PROS
recommend (7)
very professiona ... (3)
highly recommend ... (3)
on time (2)
affordable (2)
very friendly (1)
using them again ... (1)
professional and ... (1)
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Cons
bad experience (1)

Scooter Rooter Inc. Reviews: 25. Average Rating: 4.5

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