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  1. CA
  2. ON
  3. Ottawa
Upper Room Home Furnishings

Upper Room Home Furnishings

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255 Kanata Ave., Ottawa, ON K2T 1K5, Canada Get Directions
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ABOUT   Services Excellence Summary

Upper Room Home Furnishings is a family-owned Ottawa home furnishings store and interior design studio situated in Ottawa. We take pride in being among the greatest carriers of Canadian-made goods in the National Capital Region. We carry an extensive selection of furniture, lighting, and mirrors in our showrooms. Upper Room’s wide selection of timeless, customized pieces that are perfect for your UR home, we offer over 1000 fabrics, leather options and wood finishes. You can either book a consultation, shop online or visit our showrooms in Ottawa's Nepean or Kanata. Upper Room Home Furnishings is proud to be the title sponsor of the St. Joe's Women's Centre. We donate 100% of the proceeds of the program to St-Joe's. St-Joe's offers educational and social programs that foster women’s autonomy, their dignity, and independence in an environment free of judgment. St-Joe's is a safe place for women and children. Upper Room Home Furnishings is pleased to match the price of any competitor offering a similar product at the time you make your purchase. This can be claimed up to 30/60 days. We will match any lower-priced advert for the same item as long as it is in stock at a brick-and-mortar furniture store. If you have already purchased the item from us, we will give you a 100% store credit. You may bring the advertisement with you, even if it is ours. More details are available in our showroom.

 

SUMMARY   Reviews Summary

Upper Room in Kanata has had great reviews from their clients on their give-back programs. Almost all the customers praising the firm have either referred another client or expressed the desire to go back to the shop. This highlights the recurring shopping trend among the satisfied customers. The company is investing a lot of time and effort in training their employees on the necessary skills for handling customer queries and making product recommendations. The store has been able to attract praise and recommendations from people shopping for furniture, as evidenced by the positive feedback on the sales team's knowledge. Most happy customers have given a special accolade to at least one sales representative and the friendliness of the staff. This is a practical way to show that your customers value the effort you make to make them comfortable. This is the type of customer service that every individual is looking for, and it is offered at Upper Room. People have praised their products and the variety that is available, and also everyone who has visited the shop can attest to the neatness of the store. The business is well established, and their continued growth over the years shows that they are doing something right. A good reputation from clients is crucial as it communicates a strong message to potential buyers that the business is reliable and one they can trust. Client satisfaction is an integral part of any business, and Upper Room has shown over time that they have designed their operations around that simple concept. The shop has a live chat feature that provides clients with immediate assistance. Customer queries are responded to right away, and the vast knowledge the staff have of the company is impressive. Whether people are hiding or talking highly of your company, others are listening, and they will compare that information with other companies. That is why Upper Room is getting a lot of traffic and so many positive reviews. Giving individuals with the best shopping experience is crucial.

 

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John Doe left a 5 star review
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Pros & Cons

PROS
very helpful (6)
great experience ... (6)
very knowledgeab ... (5)
recommend (4)
great service (4)
very friendly (2)
extremely knowle ... (2)
high quality (2)
accommodating (2)
definitely be ba ... (1)
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Cons
disappointed (2)
terrible custome ... (2)
go elsewhere (1)
disappointed (1)
expensive (1)
so disappointed (1)
dirty (1)
nothing arrived (1)
no communication ... (1)
horrible custome ... (1)
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Upper Room Home Furnishings Reviews: 100. Average Rating: 4.4

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John Doe left a 5 star review
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