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Budget Truck Rental

Name: Budget Truck Rental
Address: Toronto, CA
Telephone: +14169639496
Rating: 3.622

164 reviews

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+14169639496

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333 College St, Toronto, ON M5T 1S2, Canada Get Directions

rental trucks Top Rental Trucks Services in Canada Top Rental Trucks Services in Ontario

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ABOUT Services Excellence Summary

Budget Car Rental Toronto is a recognizable name in car hires. Currently, the budget is an industry leader with one of the best customer retention. Please retain your confirmation number for any modifications, cancellations, or refund requests. Only Budget.com.au, Budget.co.nz, and Budget.com.co.nz are approved websites for modifications to your reservation. The current rate, tax, and any fee will be implemented at the time of any change. We can add extra charges by customizing add-ons for your business. They are meant to meet your business requirements and can include safety equipment, GPS tracking, and tow packages. We can give you a Commercial Truck Account Manager that will be responsible for all your bookings, payments, claims, delivery, and any other custom specification. The Company may also offer registration and plate services for free.

SUMMARY Reviews Summary

Recent reviews are consistent with the past trend. Customers at the budget office on College Street are impressed by the customer service quality. The customer service team is the best. Names are well-sprinkled throughout, with Zaid and Sandy leaving the greatest impact. They are quick to react when things go wrong. Staff accommodates a client who has troubles. Often, staff have to stay back after hours and now and then, clients are in a rush and need their assistance. Such instances of good customer service are forever etched in the clients’ memories. The rental should have expired, but the client had a traffic-related delay. The staff provided a relief when they allowed the client to return the car after hours. Aspects such as this drive customer loyalty. New staff has maintained the tradition. Customer comments include appraisals for them "always willing to help and have a wealth of knowledge." The customers recognize the efforts made by the staff to provide them with a better driving experience. The times they took them through the car and how they could adapt to a new driving experience also gets mentioned.. Customers appreciate the times when staff take them through the car and how they could adapt to a new driving experience. The city location is also an attribute that customers appreciate. Customers consider it convenient and easily accessible. In conclusion, customers are grateful for the exemplary customer service at the 333 College Street office, convenient location, and staff traits of the staff, and would/still recommend it to anyone.

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Reputation Change over time

Pros & Cons

PROS

great service (7)

great experience ... (6)

very helpful (5)

friendly staff (5)

good experience (4)

helped me (3)

accommodating (2)

recommend (2)

helpful staff (2)

very clean (2)

Cons

awful (3)

useless (2)

not worth (2)

rude (1)

unfriendly (1)

bad business (1)

scratches (1)

waste your time (1)

really disappoin ... (1)

disappointed (1)

Budget Truck Rental Reviews: 164. Average Rating: 3.6

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