Welcome to On Side Restoration Services. Our goal is to restore your home or business to its original condition as quickly as possible. We specialize in water damage restoration services in Canada. Floods, fires, sewage backup, and other catastrophes can strike your home and wreak havoc. We have professional restoration technicians and the necessary expertise to help you. Our emergency response team is available 24 hours a day, seven days a week, all year round. We have the tools and technical capability to mitigate water damage. Machines that extract water, dry spaces, and restore construction materials all contribute to our modern restoration capabilities. We have more than 1,200 highly trained technicians and tradespeople. This includes over 500 professionals with full Technician or Trade level certification. Over 10,000 specialty pieces of restoration equipment are used by us. Across Canada, we have 670 emergency response vehicles. On Side technician arrives rapidly, assesses the situation, and restores the contaminated space.
Reviews Summary
On Side Restoration reviews are very positive overall. Many customers praised their professionalism and customer service during a stressful time linked to water or fire damage. They ensure that they left the house tidy after their work and that they kept clients informed at every stage of the process. The staff was also praised, with many customers mentioning how helpful and professional they were. A shoutout for Justin, who was very calm and answered any questions. The company earlier handled the insurance company side and would inform me of any new information. These left one homeowner very impressed. They also had a large procedure that another customer stated that they completed quickly and efficiently. The community also noted the company's importance, with one commenter saying that everyone should know about On Side's services. Nevertheless, it is not only the employees who are grateful. The objectives of On Side were to carry out the job perfectly and to achieve customer satisfaction, with a lot of stress on the latter. The company has a straightforward motto: you are assured that all is well when you know the fire brigade is on your side. This means there was no friend better than On Side in disaster restoration. One insurance policyholder specified that the lockdowns caused delays, but once wrestling got underway, it was very fast. That customer had only good things to say about the work that the company did and pointed out that they would ask to use their subcontractors for other housing projects someday. I would also note that the total costs paid by this insurance holder were fair, as negotiated by On Side. With their product and After Service Package, no client will walk away from the product service and their pricing without being impressed. I highly recommend On Side Restoration.
Frequently asked questions
7 questions
What do On Side Restoration Services clients say about the work?
Clients frequently praise the professionalism and attentiveness of the staff, specifically mentioning team members like Jeremy, Kyle, and Libby. Reviewers highlight their prompt response times, cleanliness, and effective communication throughout the restoration process.
Does On Side Restoration Services handle emergency water extraction in Toronto, and how do customers feel about their response time?
Yes, they offer emergency water extraction as part of their water damage restoration services. Customers have noted the immediate response time, with teams arriving quickly to manage water damage effectively, which has been a recurring positive theme in reviews.
What services does On Side Restoration provide for water damage issues?
On Side Restoration offers a comprehensive range of services for water damage, including Emergency Water Extraction, Structural Drying, Mold Remediation, Flood Damage Restoration, Fire Damage Restoration, Sewage Cleanup, and more. They are equipped to handle various restoration needs efficiently.
What are the operating hours for On Side Restoration Services?
On Side Restoration Services operates 24/7, with the following hours: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I expect thorough mold remediation from On Side Restoration?
Yes, they provide specialized mold remediation as part of their water damage restoration services. Clients have expressed satisfaction with the thoroughness and professionalism of the team's work in addressing mold issues following water damage.
How long does it take for On Side Restoration to complete water damage repairs?
While specific timelines can vary based on the extent of the damage, clients have reported that the team sets up a clear schedule and meets the established time frames for repairs, ensuring efficient service delivery.
Where is On Side Restoration Services located?
5595 Finch Ave E unit 4/5, Scarborough, ON M1B 2T9, Canada
Location & directions
Toronto, Ontario
On Side Restoration Services
Water Damage Cleanup
Address
5595 Finch Ave E unit 4/5, Scarborough, ON M1B 2T9, Canada