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  1. CA
  2. ON
  3. Toronto
Peoples Jewellers

Peoples Jewellers

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220, 102 Yonge St Ste. N 101/N, Toronto, ON M5B 2L9, Canada Get Directions

4.5

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ABOUT   Services Excellence Summary

Peoples Jewellers: Canada’s Diamond Store Since 1919 Peoples The Diamond Store (r) is the largest retailer of fine watches and jewellery in Canada, with over 90 stores located from the Maritimes to British Columbia. Founded in 1919 as a family-owned business, Peoples Jewellers has been providing an enjoyable and trustworthy shopping experience for over 100 years. Peoples Jewellers offers customers a wide variety of affordable fine jewellery, which includes engagement rings, necklaces, gold rings, earrings, bracelets, and watches. The company also carries trusted brand names and wedding bands.

 

SUMMARY   Reviews Summary

Feedback from customers at the Peoples Jewellers highlights the exceptional customer service they receive. Arsha, Grace and Natalia's and Rose's names are mentioned explicitly. The staff's friendliness and patience is continually lauded, ensuring that customers feel comfortable and can take their time without feeling rushed or pushed to make a purchase. The fact that Arsha is a recurring figure seems to have helped foster longer-term relationships between staff and customers, according to some reviewers. Many long-term clients attest that they were happy with their purchases from the jewellers and that they exhibited excellent customer service and attention to detail. This includes supporting small tasks for free when needed without looking for more opportunities. That the staff are proactive in assisting customers is illustrated by the many who have gone out of their way to express how happy they are. After several purchases, Grace, for example, recalls customers and friendships. This synthesis of total customer satisfaction would profoundly influence me to select Peoples Jewellers for my next purchase.

 

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Pros & Cons

PROS
recommend (9)
very helpful (6)
excellent custom ... (5)
helped me (5)
great service (5)
very friendly (4)
highly recommend ... (3)
amazing customer ... (3)
great experience ... (3)
great customer s ... (3)
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Cons
not impressed (2)
disappointed (1)
poor service (1)
would not recomm ... (1)
not recommend (1)
too busy (1)
poor customer se ... (1)
too small (1)
rude (1)
Peoples Jewellers Reviews: 104. Average Rating: 4.5
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