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  1. CA
  2. ON
  3. Toronto
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada
Sleep Country Canada

Sleep Country Canada

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459 Bloor St W, Toronto, ON M5S 1X9, Canada Get Directions
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ABOUT   Services Excellence Summary

Sleep Country Canada is the largest omnichannel mattress retailer in Canada. We are also the only specialty bedding retailer in the country with both bricks-and-mortar stores and an online presence. We offer Canadians a better bedtime experience by giving them the best mattresses and sleeping solutions. It was established in 1994 in Vancouver by Christine Magee and Stephen Gunn, with Gordon Lownds as a supportive participant. There are more than 265 Sleep Country stores in Canada. One size does not fit all when it comes to bedtime. At Sleep Country Canada, we live for sleep. We know it can be difficult to find your ideal "just right." Our Sleep Experts work with you to find the best bed for you to sleep in. We want every Canadian, including you, to find the best place to sleep. SleepCountry is here to help. We are committed to helping you solve your sleep problems. We are waiting to help you. If you ever have any concerns about Sleep Country Canada, our Sleep Experts or Customer Service staff will be happy to help.

 

SUMMARY   Reviews Summary

The collection of reviews is extremely positive, with a consistent high appreciation: Ray and Ryan are said to be genuinely helpful, dispensing a lot of information and taking customers to the beds they inquire about. The customers mention that the buying experience at Sleep Country was enjoyable and encouraging, despite the limited time and the high quality of the products. The salespeople are said to be calm rather than intrusive, and customers feel protected in the shop, courtesy of Store's essential safety measures. The staff members are lauded for their understanding of the store's bed products, reasonable prices and free shipping. Customers who are allergic to some mattress materials say that they are impressed with the safety measures the salespeople take to ensure they will not react to the product applied with perfection. Many of the customers appreciate the respective Stores' management's consistency in maintaining quality and customer service. The customers say they believe in the products sold in the store, and they would like to visit the store repeatedly; they suggest that others shop there, as well, based on their experiences there. Loyal customers have practiced the aspect of loyalty, with some of them repeatedly confiding in products from the respective stores of Sleep Country.

 

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Brad left a 5 star review
★★★★★
On TrustAnalytica
Nov 16
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Reputation Change over time
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Pros & Cons

PROS
recommend (6)
very knowledgeab ... (5)
very helpful (5)
very happy (4)
great customer s ... (4)
helped me (3)
incredibly helpf ... (3)
great experience ... (3)
highly recommend ... (2)
extremely helpfu ... (2)
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Cons
poor customer se ... (1)
extremely rude (1)
rude (1)
awful (1)
very disappointe ... (1)
disappointed (1)
unprofessional (1)
very poor custom ... (1)
poor customer se ... (1)

Sleep Country Canada Reviews: 57. Average Rating: 4.5

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B
Brad
Wonderful Mattress. Excellent Sleep Country Sales Associate! After weeks of online research, I visited Sleep Country Toronto's Yonge/Lawrence location to continue my research in-person. Sales associate, Faranak was perfectly friendly, knowledgeable and helpful. A true professional in every positive sense of the word. I love the mattress I purchased and I'm getting perfect nights' sleeps! Thanks for your great help Faranak, and thank you Sleep Country.
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Brad left a 5 star review
★★★★★
On TrustAnalytica
1 week ago
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