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Review Keywords Analysis

  1. CA
  2. ON
  3. Toronto
The Brick Mattress Store
The Brick Mattress Store
The Brick Mattress Store
The Brick Mattress Store

The Brick Mattress Store

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1015 Lake Shore Blvd E #3, Toronto, ON M4M 1B4, Canada Get Directions
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4.8
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ABOUT   Services Excellence Summary

For over 50 plus years, The Brick has proudly served our community with style, quality appliances, furniture, and mattresses. With store locations near you, you can find everyday low prices. We look forward to serving you soon and helping you save money. The Brick has several affiliated companies. First Oceans is the furniture and home goods supplier, and MidNorthern Appliance sells commercial and residential appliances. TransGlobal Service offers customer support in Canada, and TransGlobal Insurance sells life and property insurance. TransGlobal Warranty Corp. administers the extended warranty program. Employees are committed to customer service, whether they work in our distribution centers or stores. The Brick's employees have this dedication, which allows them to build long-term and meaningful careers. The Brick helps people build meaningful and long-lasting careers. It is not only about transforming houses into homes, but also about a place to build a career. Our team can guide you through The Brick's vast product selection, and you may always ask them for help. Whether you are purchasing a new home or have an existing one, the team members will guarantee that you make the right choice.

 

SUMMARY   Reviews Summary

The reviews analyzed in this location show that the customer service is exemplary and that the personnel are very helpful. Brian Wheeler and Joe Matthew receive accolades, especially for their product knowledge and non-pushy salesmanship. Customers note that Brian Wheeler was particularly helpful in pairing them with their desired mattress and guaranteed that the cost was up to their standards. A recurring theme in the analysis is that customers liked their buying experience since they had additional details about the products and felt no pressure to purchase anything. He could have finished his purchasing without leaving the store confused or pressured to shop. Many customers like Brian Wheeler for his friendly demeanor, and many of them said they'd return based on the service they received. The opportunity to analyze or select a new mattress is likely to be an enjoyable experience.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (13)
very helpful (13)
great service (10)
highly recommend ... (9)
great experience ... (9)
super helpful (5)
very knowledgeab ... (4)
helpful and know ... (4)
recommended (3)
extremely helpfu ... (3)
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Cons
rude (1)
poor service (1)

The Brick Mattress Store Reviews: 100. Average Rating: 4.8

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