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The Sleep Factory

Name: The Sleep Factory
Address: Toronto, CA
Telephone: +14167893737
Rating: 4.375

40 reviews

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+14167893737

Open 10:00 AM-6:00 PM now

39 Orfus Rd unit F, Toronto, ON M6A 1L7, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in Ontario

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ABOUT Services Excellence Summary

Nick Barbieri, a mattress maker in a small Toronto factory, changed his career to own and operate The Sleep Factory, a mattress retailer in Kitchener. Nick focused on expanding The Sleep Factory in small Ontario communities and starting a new factory that manufactures Canadian-made mattresses and furniture. The company aimed to produce high-quality, affordable products with good materials and craftsmanship. The Sleep Factory has three generations of its founder's family working on modern marketing, social media, and other technology for the next 44 years, making a small plan 43 years ago a significant customer service for Canadians. The three generations have provided customer service to Canadians through small-town stores since a small town populated their vision 43 years ago. Nick Barbieri, a former mattress maker in a small Toronto plant, made The Sleep Factory. John partnered. John and Nick have always cared about customer service. They believe in treating people with respect and offering great customer service. Their dedication has built an inclusive group that includes some 40-year-old mattress makers. John had to move the company into the era of online commerce without changing its values. Also, by expertly navigating The Sleep Factory's digital marketing journey with his family, John ushered in a new and loyal customer age.

SUMMARY Reviews Summary

Sleep Factory has top notch mattresses, excellent customer service and provides excellent advice when you need help with making decisions. It is recommendable. Steve stands out with his expertise and professionalism. He also stands by the products and services all throughout.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (11)

very friendly (4)

highly recommend ... (4)

great experience ... (3)

excellent custom ... (2)

great customer s ... (2)

recommended (2)

great service (2)

wonderful experi ... (1)

very knowledgeab ... (1)

Cons

disappointed (2)

very disappointe ... (1)

very uncomfortab ... (1)

uncomfortable (1)

would not recomm ... (1)

not recommend (1)

go somewhere els ... (1)

bad customer ser ... (1)