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Review Keywords Analysis

  1. CA
  2. ON
  3. Vaughan
Structube

Structube

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Colossus RioCan Centre, 7621 Weston Rd Unit 133, Vaughan, ON L4L 9J9, Canada Get Directions
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3.6
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ABOUT   Services Excellence Summary

Structube is a major Canadian retailer that sells modern furniture and home decor at reasonable prices. We opened our first store in 1974, and the small family-owned company has now developed into a thriving retail chain. We have over 70 locations throughout Canada and employ around 650 people. We are searching for a Healthcare Manager to join our team in Montréal. WE ARE FAMILY! Let’s build your career.

 

SUMMARY   Reviews Summary

Reviews for the furniture store Structube are mixed, with some customers raving about the quality of the furniture and the service while others report subpar experiences. Evidently, several consumers note the ease and speed of deliveries and how their purchases lived up to their expectations. One buyer even commended a sales associate, Kash Tucker, for his excellent customer care, adding that he helped them find items to meet their tastes and needs. But, one of the worst criticisms is that the shop's furniture may not be of the best quality and that some of the customers have minor inconveniences, like new bed staining. A customer had an issue and had to contact the store, but there was so poor communication. While there were several positive responses, most customers thought the store and service were excellent and worth the price. Most customers noted the quality and affordability of the furniture, and the store has renewed for unique design that also falls within many customers' budgets. However, a few customers reported poor quality or customer service, which made the store a bit of a hit-or-miss.

 

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Reputation Change over time
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Pros & Cons

PROS
great service (9)
very helpful (6)
reasonable price ... (3)
good quality (3)
helpful staff (3)
helped me (3)
great experience ... (3)
recommend (3)
great price (2)
affordable (2)
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Cons
terrible custome ... (6)
rude (6)
disappointed (4)
not recommend (4)
horrible (2)
awful (2)
lack of customer ... (2)
unprofessional (2)
would not recomm ... (2)
unhelpful (2)
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Structube Reviews: 306. Average Rating: 3.6

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