Structube is a major Canadian retailer that sells modern furniture and home decor at reasonable prices. We opened our first store in 1974, and the small family-owned company has now developed into a thriving retail chain. We have over 70 locations throughout Canada and employ around 650 people. We are searching for a Healthcare Manager to join our team in Montréal. WE ARE FAMILY! Let’s build your career.
Reviews Summary
Reviews for the furniture store Structube are mixed, with some customers raving about the quality of the furniture and the service while others report subpar experiences. Evidently, several consumers note the ease and speed of deliveries and how their purchases lived up to their expectations. One buyer even commended a sales associate, Kash Tucker, for his excellent customer care, adding that he helped them find items to meet their tastes and needs. But, one of the worst criticisms is that the shop's furniture may not be of the best quality and that some of the customers have minor inconveniences, like new bed staining. A customer had an issue and had to contact the store, but there was so poor communication. While there were several positive responses, most customers thought the store and service were excellent and worth the price. Most customers noted the quality and affordability of the furniture, and the store has renewed for unique design that also falls within many customers' budgets. However, a few customers reported poor quality or customer service, which made the store a bit of a hit-or-miss.
Frequently asked questions
7 questions
What do Structube clients say about their experience with customer service?
Customers frequently praise the helpfulness and professionalism of the staff, particularly mentioning individuals like Kash and Lexia for their exceptional service. Many reviews highlight prompt responses to inquiries and effective problem resolution, contributing to a positive shopping experience.
Does Structube offer assembly services for their furniture?
Yes, Structube provides assembly services, including sofa assembly, table assembly, and chair assembly, ensuring that customers can enjoy their new furniture without the hassle of putting it together themselves.
What are the delivery options available at Structube?
Structube offers various delivery services, including standard delivery, express delivery, and scheduled delivery, allowing customers to choose the option that best fits their needs for receiving their new furniture.
What are the operating hours for Structube in Vaughan?
Structube is open Monday: 10:00 AM - 6:30 PM, Tuesday: 10:00 AM - 6:30 PM, Wednesday: 10:00 AM - 6:30 PM, Thursday: 10:00 AM - 9:00 PM, Friday: 10:00 AM - 9:00 PM, Saturday: 10:00 AM - 6:30 PM, and Sunday: 10:00 AM - 6:30 PM.
Does Structube handle custom orders for furniture?
Yes, they offer custom orders, including custom sofas, custom tables, and custom chairs, allowing customers to create pieces that fit their specific style and space requirements.
What happens if I need to return an item purchased from Structube?
Structube provides customer service that includes returns handling, ensuring that customers can easily manage returns if needed, as noted by several satisfied customers in their reviews.
Where is Structube located?
Colossus RioCan Centre, 7621 Weston Rd Unit 133, Vaughan, ON L4L 9J9, Canada
Location & directions
Vaughan, Ontario
Structube
Bar Stool
Address
Colossus RioCan Centre, 7621 Weston Rd Unit 133, Vaughan, ON L4L 9J9, Canada