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The Brick

Name: The Brick
Address: Vaughan, CA
Telephone: +19058505300
Rating: 4.7212

104 reviews

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+19058505300

Open 10:00 AM-9:00 PM now

137 Chrislea Rd, Vaughan, ON L4L 8N6, Canada Get Directions

adjustable bed BEST Electric Adjustable Bed in Canada BEST Electric Adjustable Bed in Ontario

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ABOUT Services Excellence Summary

The Brick began as a furniture store in Edmonton and has become a 50-year trusted partner. The Brick has grown to 209 stores and 7 distribution centres. The Brick retains the same charity spirit and customer-first attitude as it did 50 years ago. This incredible milestone would not be possible without you, our valuable customer. Thank you for your ongoing support over the years. Since 1971, Canadians have trusted The Brick to furnish their homes. We are known for high-quality furniture and mattresses, appliances, and home electronics at affordable prices. Our value proposition at The Brick is to save you more. Our different and multi-talented team is the essence of The Brick. Our team is always looking for talented, happy people. We do this to keep winning because we are always moving forward.

SUMMARY Reviews Summary

The reviews by customers show a pattern of satisfaction with The Brick's customer service. Most customers' reviews point out the knowledgeable and friendly staff. Salespersons like Erum Naz, Lucky, and Renato are quick to help and provide helpful guidance while avoiding an overbearing tone. Ruslan, Melika, and Heather have also been mentioned as knowledgeable and friendly staff. Many customers are happy with how patient and helpful the staff were while “showing them around” and helping them make the best decision. The proactive input of staff members like Lucky can be singled out in helping shoppers find what they need even more. The store also provides a wide range of products at competitive rates. Customers are pleased with the prices and often purchase various products, including appliances, furniture, and tech gadgets. Most customers are excited to return thanks to the excellent service, and many have already reserved a specific salesperson for future shopping. Customers' revi...

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

very helpful (17)

recommend (16)

highly recommend ... (10)

very happy (4)

excellent servic ... (4)

very knowledgeab ... (4)

great service (4)

great customer s ... (3)

recommended (3)

great experience ... (3)

Cons

rude (2)

unreliable (1)

not worth (1)

stay away (1)

upset (1)

very disappointe ... (1)

disappointed (1)

The Brick Reviews: 104. Average Rating: 4.7

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