Helpful staffGreat customer serviceGood dealFriendly staffQuick issue resolutionReliable vehiclesSatisfaction with purchaseAbove and beyondCustomer carePatient service
About this business
Rocky Motors: Windsor Used Car Dealership. Bad Credit Auto Financing. Dodge, Jeep, Chevrolet, Ford, and Nissan
Rocky Motors – Windsor Used Car Dealership – Bad Credit Auto Financing. Dodge, Jeep, Chevrolet Ford, Ford, and Nissan. Get Driving Today
Reviews Summary
Rocky Motors has fantastic service. Customers are entirely happy with the dealership they have an excellent way of how they help in buying cars. Across eight different reviews, Joy Karam, Nivene, Rami, and Brittany consistently provide helpful and caring service to buyers and make the overall car buying process less stressful. Some comments from the past customers are they feel welcomed, appreciated, and valued by these employees. Joy Karam gets the most points in the entire review. The majority of customers rate the service as a five star because the employees are caring. The emotions towards the company most of them are good. Most comments say they have no regrets choosing that car dealership. The buyers continue to satisfy, respect, and trust the company and recommend them to other potential customers. Dealing with issues is also easy, which means those with issues. This indicates that the customers have free services to ensure that their cars are in good condition. Most buyers are willing to make more purchases from this establishment. Other members of staff are also good. Clients appreciate that the store provides free gas when some buyers have problems with their cars after purchasing them. Research process is essential in ensuring that customers get useful information from the reviews of a company. Customer reviews also help a person consider the diagnosis’s skills, response at the company, and other positive outcomes.[6]
Frequently asked questions
7 questions
What do Rocky Motors clients say about their experience with the staff?
Reviewers frequently highlight the friendly and attentive staff, noting how they go above and beyond to ensure a stress-free car buying experience. Specific names mentioned include Joy and Nivene, who are praised for their helpfulness and customer service.
Does Rocky Motors offer vehicle financing options for those with bad credit?
Yes, Rocky Motors specializes in bad credit auto financing and provides loan approval assistance, credit check services, and payment plan setup to help customers secure the vehicle they want.
Can I get a vehicle safety inspection at Rocky Motors?
Yes, they offer safety certifications including vehicle safety inspections, certification replacements, and safety compliance checks, ensuring your vehicle meets all safety standards.
What types of used cars does Rocky Motors sell?
Rocky Motors provides a dynamic range of used domestic and foreign cars, including certified and standard used vehicles, with warranty options available to ensure customer satisfaction.
How does Rocky Motors handle vehicle repairs?
They offer vehicle repair services such as basic maintenance, transmission repair, and engine diagnostics, ensuring that your vehicle remains in top condition after purchase.
What happens if I have an issue with my vehicle after purchase?
Reviewers have noted that Rocky Motors is responsive to concerns and addresses issues quickly, with one customer mentioning a repair was done at no cost after a problem arose shortly after purchase.
Very bad dealership to deal with my girlfriend bought a car from them within a month it had issues engine light came on car could barely get to 40kmh she went there as soon as car got into parking lot the engine light went off and was fine told her they can't check codes that aren't there ( lies its stored in the computer ) so was turned away a day after her 30 day warranty ran out
Second time the awd driveshaft fell off leaving her driveway luckily no damage occurred but why would a driveshaft all of a sudden 2 months in fall off ????
Now as of yesterday roughly 3 months of having the car her transmission blew or the lines broke possibly causing it to blow and again want her to pay to have fixed also asked for the safety certificate of the vehicle and they told us they sent it to a 3rd party shop on Wyandotte to get saftied hmmmm fishy fishy ....
Very poor dealer to deal with if I could give them a negative 5 star review I would
SCAMMERS. DO NOT GO HERE. THEY ARE CROOKS. These guys forced a shity vehicle on me and my cousin stating out of the hundreds of vehicles on the lot.... we could only get a 2014 Ford.focus that they said was never in. And accident before. Brittany is used as bait. They illegally made up the Vin number for the vehicle. They put paint on.&&