Good service(38)Very good service(21)Excellent service(13)Very satisfied(10)Good price(9)Recommend(8)Good customer service(8)Fast service(5)Very professional(5)Highly recommend(5)
About this business
Belairdirect has been providing complete car and home insurance to Canadians for over 60 years. In 1997, belairdirect became the first North American company to offer car insurance quotes online. Innovation is in our DNA. We are a boundary-pushing company that creates helpful and creative products like The Forgiving Policier(r). Discover numerous web-based offerings to make buying car insurance online more successful. Find the best car insurance for you. You may access the Customer Space round-the-clock to see and manage your auto insurance policies. Find all our related documents there and also involve yourself in a claims process.
Contact Centers
Certified insurance agents handle customer calls for belairdirect. They only sell belairdirect products. We can help you by phone and chat.
Legal
Belair Insurance Company Inc. distributes any product underwritten by La Compagnie d'assurance Belair Inc.
Acknowledgement
Our policies are underwritten by La Compagnie d'assurance Belair Inc. This company is listed under the number 505699 of the Register for businesses authorized by the Autorite des marches financières (AMF). Not only does La Compagnie d'assurance Belair Inc. handle the insurance of individual items, but the company also offers auto, fire and property (individuals' homes), legal expenses, and liability insurance.
Reviews Summary
Reviewers consistently praise the excellent customer service, affordable rates, and high-value services provided by Belair Direct. The majority of reviewers enjoyed the service given. Many praise the competitive pricing, the knowledge of the employees, and the ability to explain policies and services simply. Moreover, many customers are very pleased with the fast and efficient processing of claims. Customers often say that they are long-term loyal and appreciated customers, as evidenced in the case of a person who suffered a house fire. The customer praised Belair Direct because the company went above and beyond to help him through the challenging financial and logistical challenges. Another customer added that the agents were polite, efficient, and easily accessible when they needed them. Customers find these actions rewarding and like the insurance company. However, there were still some negative references as seen in the question "Are they for real or what?" Thus, the majority of clients have a positive image of Belair Direct. In conclusion, Belair Direct is highly recommended for its excellent customer service and personal and financial assistance during challenging times, as the reviews showed. The reviews confirm that customers are pleased with the services.
Location & directions
Montreal, Quebec
belairdirect assurance
Auto Insurance Agency
Address
7101 Rue Jean-Talon E, Montréal, QC H1M 3T6, Canada
I'm incredibly frustrated with Belair Direct's unwillingness to provide a written letter of experience (LoE) for my daughter's driving record and claim history. This is a standard request for any insurance company, and their refusal makes no sense, especially since they're willing to provide the same information verbally to other insurance companies.
To make matters worse, I was sent on a wild goose chase to obtain the LoE, only to receive inconsistent and contradictory information from their representatives. It felt like I was being run in circles, with no one taking accountability for resolving my issue.
As a customer, I expect clarity, consistency, and a willingness to accommodate reasonable requests. Unfortunately, Belair Direct fell short on all counts. I would not recommend them based on this experience.