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Review Keywords Analysis

  1. CA
  2. QC
  3. Montreal
Centre funéraire Côte-des-Neiges
Centre funéraire Côte-des-Neiges
Centre funéraire Côte-des-Neiges

Centre funéraire Côte-des-Neiges

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Open  00:00-23:59 now
4525 Ch. de la Côte-des-Neiges, Montréal, QC H3V 1E7, Canada Get Directions
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ABOUT   Services Excellence Summary

The funeral home occupies a total of 48,000 square feet of space over three storeys. Built with elegance in mind, it has substantial and exceptional services for families who trust it. The building has two chapels and five reception rooms. An underground parking area with 175 spots for cars is also available. Furthermore, the site has a historical and natural value and is a part of the Mount Royal Natural and Historical District area. The Nationwide Historical Site designation protects the parks, cemeteries, and other institutions found within this district. The Future and the Past in One Place are found here at Notre-Dame-des-Neiges Cemetery. Up to 55% of the cemetery is still undeveloped, making it one of the largest green spaces on Mount Royal. The largest cemetery in Canada, it is located in the heart of Montreal. Notre-Dame-des-Neiges Cemetery is the final resting place for prominent Canadians.

 

SUMMARY   Reviews Summary

Centre funeraire Cote-des-Neiges is commended for its exceptional professionalism, service and sympathetic staff during times of distress. The majority of the reviews are positive and this shows that most clients were satisfied with the experience. Most of the reviews appreciate the staff's empathy, willingness to help, patience, and attention to detail. Some customers interpreted how staff asked for payment while they were emotional in hospital wards and funeral homes which was a little uncomfortable, however, most of the feedback about Centre Funéraire Cote des Neiges was good. The ability to make customers comfortable, the venue's cleanliness and accessibility were also noted by those who had the receipts. One client even recommended paying in full in advance to avoid any awkward and insensitive questioning at the time of death. This indicates a customer approach and innovative advance payment processing. Various reviews also indicated that wide space for families to gather with catering and various offering to pay our last respects was available. Most of the feedback seems to be good. The ambiance is good, we were guided properly in the service, and the company also follows a COVID-19 response guideline that practice social distancing and other protective measure. Thus, Centre Funéraire Cote des Neiges is an option if you want a trustworthy and professional funeral service.

 

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Pros & Cons

PROS
very professiona ... (4)
excellent servic ... (4)
recommend (2)
very happy (1)
good service (1)
very comfortable ... (1)
24 hours (1)
very satisfied (1)
accommodating (1)
extremely satisf ... (1)
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Cons
not very helpful ... (1)
dirty (1)
disappointed (1)
not satisfied (1)
unprofessional (1)
frustrating (1)
additional costs ... (1)
very disappointi ... (1)
disappointing (1)

Centre funéraire Côte-des-Neiges Reviews: 80. Average Rating: 4.3

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