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DOGGIEVILLE MTL , Dog Daycare Dog Hotel Pet Groomer Montreal

DOGGIEVILLE MTL , Dog Daycare Dog Hotel Pet Groomer Montreal

Name: DOGGIEVILLE MTL , Dog Daycare Dog Hotel Pet Groomer Montreal
Address: Montreal, CA
Telephone: +15149388899
Rating: 4.1782

101 reviews

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+15149388899

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3824 Rue Saint-Patrick, Montréal, QC H4E 1A4, Canada Get Directions

dog day care center Top Dog Day Care Centers in Canada Top Dog Day Care Centers in Quebec pet groomer Top Dog & Pet Groomers in Canada Top Dog & Pet Groomers in Quebec

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ABOUT Services Excellence Summary

A city doggie's immense treat. We the first Canadian luxury resort for dogs. 3 products in one. Boarding and daycare for dogs available. The city dogs now have a park in our building. Train your dog so it can learn. Choosing a dog is hard. Dog hotel services offered. Hydrotherapy or a haircut? Get your dog cleaned at our services. Exquisite pet-friendly cuisine available at Ruby's Café. Give the latest accessories to your city dog. Other pet accessories available. Work hard while your dog plays. DOGGIEVILLE is where working people gather to socialize with pets.

SUMMARY Reviews Summary

DoggieVille Montreal receives rave reviews from dog owners. Most users, for instance, appreciate the facilities, hailing them as splendid. Similarly, the dining at Ruby Cafe is heavenly for dogs. The expertise, friendliness, and concern for furry friends of the team attracts praise. Additionally, the safety and fun available in the facility. Some reports suggest they are the most dog-friendly dog park/Cafe/Daycare/service. Numerous clients extol doggies boarding/daycare as the best they have seen. The place is comfortable for doggy’s occupants and family who would like to watch dogs on TV. This place offers ongoing security for your dog. Transport is easy. The design and all-day stay options are what make most customers happy. One satisfied client said of their experience: “Whether we are traveling or not, DoggieVille Montreal is the best!”. Lastly, one customer, as the facility’s place reveals, the most suitable alternative for dog-owners cannot be single out in Canada. These positive reviews indicate the facility might improve in many ways.öggest improvements like a slight reduction in food cost for customers. In conclusion, to DoggieVille Montreal, the line says these customers love their animals less. Resident dogs will be welcomed and at home. Owners will surely get their dog improvements were recommended. After visiting this place, you must leave a review and try it again. Most pet lovers find DoggieVille Montreal irresistible and return for another visit.

Ezra left a 1 star review

★☆☆☆☆

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Jan 05

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Pros & Cons

PROS

friendly staff (6)

recommend (6)

best place (3)

amazing place (3)

great place (3)

recommended (3)

definitely go ba ... (3)

great service (2)

very clean (2)

very friendly (2)

Cons

unprofessional (2)

bad experience (2)

lack of customer ... (1)

not going back (1)

awful (1)

unhappy (1)

dirty (1)

DOGGIEVILLE MTL , Dog Daycare Dog Hotel Pet Groomer Montreal Reviews: 101. Average Rating: 4.2

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Ezra

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Fix negative reputation Fix negative reputation

Doggievillemtl Went for the second time yesterday to use the pool. The first time, which was a couple months ago (at least 2), the ramp that the dogs use to enter the pool was broken. The right screw was missing so every time my dog would use it, it would slides making it very unstable and unsafe. For 100$/ hour, it was annoying, as it's really heavy and I had to put it back up everytime but I understand things breaks and they might not had time to fix it yet. I made sure to let the receptionist know it needed to be dealt with when I left. When I called today to book the pool, I made sure to ask if the ramp was fixed. I was told yes, so we went. I also asked while filling up the paperwork prior to using the pool, and both employees told me the ramp had been fixed. I had the pleasure to realize that it was NOT in fact fixed and was in the exact same state it was a couple months ago. One of my dog ended up injuring himself trying to use the ramp after it slid away, pinning him between the ramp and the side of the pool. Not fixing something after 2 months is pure negligence. I was mad and we left for our vet after using the pool for only 38 minutes. I told the receptionist, who seemed empathetic to the situation, what happened and she sent a message to the manager Tatiana, who was supposed to call me back as I said I wanted to speak with her after confirming they had the right phone number in my file. 24 hours later and 3 messages left and Tatiana hasn't called back For the premium price they charge, expecting everything to be fixed and safe is the bare minimum. There is absolutely no reason why this simple repair hasn't been done in 2 months. Not being lied to by employees is also not too much to ask. Had they told me over the phone the ramp was still broken, I wouldn't have booked the pool. TLDR Negligent company who don't care about dog safety & lie to customers with management who don't bother following up.