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Securitas Technologie

Securitas Technologie

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160 Rue Graveline, Saint-Laurent, QC H4T 1R7, Canada Get Directions
2.9
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ABOUT   Services Excellence Summary

Securitas Technology is a subsidiary of Securitas, a global leader in integrated security solutions. We protect, optimize, and connect organizations—of any size and type. More than 13,000 employees in over 40 countries strive daily to make the world safer and to deliver unmatched customer experience. Organizations face increasing security and efficiency risks due to numerous and more complex threats. Disparate enterprise systems and disconnected data sources also lead to inefficiencies. Our connected ecosystem of solutions for safety, health, and protection overcomes these challenges to protect people, assets, and property. It also connects technologies and optimizes operations. Make your video surveillance system a more efficient tool by capturing high-quality videos of security incidents. These top performing videos can also be used as evidence in court to help catch and convict criminals. Intrusion detection experts at Securitas Technology stop unwanted intruders from entering the protected area and ensure priority police response. Only experienced and skilled IT engineers can design and implement an intrusion detection system that works.

 

SUMMARY   Reviews Summary

The feedback showcases multiple satisfied customers who have had great experiences with Stanley Security. Many people are pleased with the excellent service and polite employees like Mr. Nassim Samir, who make customers feel secure and valued. Many customers appreciate the service's speed, efficiency, and cost-effectiveness compared to other firms. Customers are pleased with the professionalism of Mr. Andrew and his ability to make customers feel relaxed. The hands-on, helpful employees who immediately respond to questions and offer thorough training are some of the benefits of the company. The alarm monitoring staff are also courteous and professional. All these have given clients peace of mind, and Stanley Security is constantly working hard to make customers feel safer inside their homes or not. I am generally happy with this company. I strongly suggest it because customers won't be disappointed.

 

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Pros & Cons

PROS
very satisfied (4)
excellent servic ... (2)
recommend (2)
very good servic ... (2)
good price (2)
good service (2)
very friendly (1)
on time (1)
highly recommend ... (1)
in good hands (1)
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Cons
awful (3)
unhappy (2)
not recommend (2)
terrible service ... (1)
i switched (1)
terrible custome ... (1)
stay away (1)
damages (1)
worst company (1)
no response (1)

Securitas Technologie Reviews: 23. Average Rating: 2.9

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Four weeks trying to get a response from them - I get no answers or vague promises that someone from customer loyalty or retention will call. No response. The primary advantage of a security company is...responsiveness....they are entirely incompetent and unable to respond. WORST company - run - do not do business with this company.
The worst customer service. I stay on the line for 40-60 minutes whenever I need to contact them. Sign with someone else !!!
I strongly advise against engaging with this company. In less than two months of being their customer, we have faced a barrage of dishonesty and incompetence. Their repeated false claims, from misleading product descriptions to deceptive service assurances, reveal a shocking lack of integrity. Notably, their technicians not only failed to deliver on the promised service but also caused significant damage to our modem during their visits. This led to charges from our internet service provider, which they adamantly refuse to acknowledge or rectify. Despite multiple attempts to address these issues, including technician visits and numerous calls, our problems persist. This company's behavior is not only unethical but also legally questionable. Their actions have caused us substantial financial losses, undue stress, and significant inconvenience. I urge anyone considering their services to exercise extreme caution. In my professional opinion, considering the damages incurred within such a short span, pursuing legal recourse might be a viable option which we plan on pursuing.
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