Vite Vitres Jacques Inc

Jaques Tarpinian formed Vite Vitres Jacques Inc in Montreal in 1989. The company pledged to provide quick, cost-efficient windshield and auto glass replacement covered by a satisfaction guarantee. Jaques says each job is unique in terms of the vehicle and client. “One day, while comparing myself to competitors, I realized I wanted a more hands-on approach with my customers. I felt like the other companies were too mechanical and that sometime their clients didn’t get the satisfaction they deserved. I wanted to provide my customers with a high-quality, customized service,” he recalls. Jacques Vite Vitres quickly grew as the business model was successful. “You just need to put the time and effort into your project no matter where or for whom you’re doing it,” says Jacques. “I made sure that both my staff and myself followed the same rules with major automobile dealers as I would with a normal client. Each project must receive the same care and attention, with no compromise on time and materials. “Nothing less than that will do for us, and that’s what guarantees the customer’s satisfaction.”

Vite Vitres Jacques has highly recognized customer service from numerous customers. The company's top-notch service is front and center, with rapid turnarounds, clear communication, and a highlight on pleasingly affable staff. In one situation, an individual submitted and received an accurate order in a matter of days after the dealer took four months before discontinuing their service. Another customer lauded the fact that Jacques often has the parts that others do not have. The company is an excellent repair option as it has positive comments pouring in, with one client mentioning that they will always use the business given their honesty, excellent work, and high people's caliber. Vite Vitres Jacques comes in as the only business that would openly have certain sophisticated glasses in its possession. Any customer leaving Vite Vitres Jacques would deeply feel the personal touch owing to the goodwill established and the many refreshments.