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  1. CA
  2. SK
  3. Regina
NOVUS Glass Regina

NOVUS Glass Regina

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260 Albert St, Regina, SK S4R 2N4, Canada Get Directions
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ABOUT   Services Excellence Summary

About NOVUS Glass Regina NOVUS Glass is the global leader in the automotive aftermarket. NOVUS Glass's Repair First, Replace If Necessary (r) policy permits us to repair more windshields than other programs in the automotive aftermarket. It began in America in 1972, when Frank Werner, a Doctor who had three tiny windshields fixed because they had breaks in the glass, began looking for a way to repair breaks rather than replace the entire windshield. Bill Wiele, a chemical engineer, then assisted him in developing what is now known as the most effective method for windshield repair. In 1972, Gerald Keinath bought the windshield repair patent and developed a marketing plan to take it to the people. It started with a small home-based company and was eventually renamed NOVUS (r), which means "new" or "innovative" in Latin. NOVUS (r) is the only company with more US patents in the industry for windshield repairs than anyone else in the industry.

 

SUMMARY   Reviews Summary

Customers appear to universally appreciate the service, efficiency, and friendliness of this windshield repair shop. Many buyers were experiencing diverse problems that the staff investigated for them, resulted in a very positive experience. The lounge area was occupied and offered a convenient waiting environment, and many free amenities were given. Others received shuttle service and express repairs that only lasted a few hours. The successful and trouble-free process of scheduling an appointment and completing the repair was highly praised. The situation improved following an appointment. The staff did all the work, so the customer only had to park the car and enjoy the lounge areas to experience the joy. Customer service was important when they had to respond to uninformed clients’ inquiries, evaluate their problem, and provide good advice on the services they needed. While the staff cannot find you an OEM windshield, they provide you with various other options to choose from, and the results get an outstanding note.

 

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Pros & Cons

PROS
recommend (14)
great service (10)
highly recommend ... (6)
excellent servic ... (5)
friendly staff (4)
great customer s ... (4)
fast service (3)
on time (3)
helpful and frie ... (3)
super helpful (2)
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Cons
scratches (1)
go somewhere els ... (1)

NOVUS Glass Regina Reviews: 104. Average Rating: 4.7

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