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Review Keywords Analysis

  1. CA
  2. SK
  3. Regina
U-Haul of Regina

U-Haul of Regina

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1535 Park St, Regina, SK S4N 2E9, Canada Get Directions
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ABOUT   Services Excellence Summary

U-Haul of Regina is a company based in Phoenix, Arizona, USA. It started in 1945. Leonard Shoen, Anna Mary Carty Shoen, and their family in Ridgefield, Washington founded the company in a garage that belonged to his wife’s family. After that, they expanded it through franchises with gas stations. U-Haul offers so much more than truck rentals, from cargo vans, trucks, and storage to Portable U-Box Containers, Moving Boxes, Hitch Installation, and Propane. U-Haul has the largest selection of in-town trucks, trailers, and one-way options close to you. Renting a trailer or a truck from U-Haul makes moving easy. Utility trailers are good to tow a car, enclosed cargo trailers are perfect for moving households and motorcycles, and car trailers are for cars. U-Haul also offers additional ways of moving, including a truck and trailer combo.

 

SUMMARY   Reviews Summary

The U-Haul location on Park Street in Regina gets many positive reviews from customers. They express satisfaction with the great and friendly customer service. The customers acknowledge how they are always been receiving help whenever they enter the establishment. Customers felt the customer service was good, the customer service when they had calls and even when they wanted to book. A customer also noted that they had a good manager here, including Melanie, who deserved an extra shout out in a review for helping them when they were getting started. People admire how much the staff demonstrate a lot of empathy, patience and willingness to always help and noting that the representatives are friendly and understanding. It is evident that excellent customer service is a primary factor in customers feeling welcomed to this place. All these reviews indicate that the customer service from the location is exceptional. Ease of Doing businesses with more on the happy said, and he staff are always happy to provide help to those who need almost all items necessary for moving and require the required support. I see one customer saying there are reminders of other people because they serve many individuals; this means the location is operational. The location is incredibly convenient for most people. The customer felt that the equipment is of good quality and that other services such as moving assistance and storage are available for easy access to all. The community, therefore, appreciates the convenience.

 

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Pros & Cons

PROS
great service (4)
great customer s ... (3)
good service (3)
helpful staff (2)
good service (1)
good experience (1)
amazing service (1)
accommodating (1)
good prices (1)
affordable (1)
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Cons
rude (4)
awful (3)
rude (2)
not impressed (2)
never showed up (1)
unprofessional (1)
bad experience (1)
dirty (1)
terrible custome ... (1)
horrible custome ... (1)
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U-Haul of Regina Reviews: 102. Average Rating: 3.6

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John Doe left a 5 star review
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