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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Ellis Mechanical Services Inc.
Ellis Mechanical Services Inc.
Ellis Mechanical Services Inc.
Ellis Mechanical Services Inc.

Ellis Mechanical Services Inc.

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1523 Forest Dr, Saskatoon, SK S7N 3H2, Canada Get Directions
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ABOUT   Services Excellence Summary

For the last seven years, Ellis Mechanical Services Inc. has been serving the commercial and residential mechanical needs of Saskatoon. Mechanical systems are an essential aspect of any building, commercial or residential. In cold Saskatchewan winters, these systems keep you warm, and on hot summer days, they keep you cool. They also keep you safe. Our goal is to establish trusting relationships with our clients. We provide accurate and informed advice, as well as services, to help our clients succeed and enrich what matters to them. Our staff has years of experience putting in and building custom-made mechanical systems.

 

SUMMARY   Reviews Summary

The reviews are all about the service experiences with Ellis Mechanical and the high level of satisfaction from repair and installation customers. The customers have lauded Ellis' personal touch and that Ellis doesn’t just focus on selling a new product. Also, the timely completion is crucial in an industry like mechanical because they expect it. Customer service, and here the follow up after sales was evident the most as we see them taking care of the insurance and warranty concerns for the customer, making the customer feel cared for. The crew's professionalism, speed, and exceptional communication stood out in the narratives, with the crew all presented as total professionals. Not only do they complete the job in good time, but they also ensure everything is spotless after the job. Initial quotations are even lower than the final bill in some cases because sometimes we finish faster than expected, which our clients appreciate, with a clean finish, to ensure repetition of business, which is proof of customer satisfaction. Moreover, there is consistency in customer feedback because we see different customer stories with a common denominator, that facts about the excellent service and encouragement for customers to tell friends about us. We see mention of our employees by name, showing that they have specific personnel who are excellent and which reflects a good company culture where employees are trained to satisfy customers. The reviews select sanitary estimates, consultations, efficient performance, post-sale services, cost transparency, and prompt responses, which are some of the indicators that have ensured existing customers continue seeking the services. The overall majority of comments agree that Ellis Mechanical rates highly, with a recommendation chances if a general contracting service is needed.

 

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Pros & Cons

PROS
recommend (6)
highly recommend ... (3)
great job (2)
worked quickly (1)
absolutely recom ... (1)
very pleasant (1)
exceptional cust ... (1)
excellent servic ... (1)
accommodating (1)
will definitely ... (1)

Ellis Mechanical Services Inc. Reviews: 12. Average Rating: 4.9

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