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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Glenwood Auto Service
Glenwood Auto Service
Glenwood Auto Service
Glenwood Auto Service

Glenwood Auto Service

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101 Jessop Ave, Saskatoon, SK S7N 1Y3, Canada Get Directions
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ABOUT   Services Excellence Summary

Glenwood Auto Service – the Company Executing quality auto repairs in Saskatoon since 1973, Glenwood Auto Service is a figure that you can trust. Our motto is "service is what we discount.” Jim Scott (who will also co-write this article) founded Glenwood when he purchased and assumed control of an Esso station on the corner of 8th Street and Preston Avenue, Saskatoon, known as Glenwood Esso. According to sources vary on the year of establishment, it was founded between 1970 and 1975, but the sources agree on the location. Glenwood increased its number of service bays to five from 1973-1988. Glenwood became renowned in Saskatoon because it provided exceptional customer service at the pumps and in the bays. Jim lived in that location from 1973-1988. Glenwood Auto Service, situated on the corner of College Drive & Central Avenue in Sutherland, opened its doors on July 4, 1988. Jim's father retired in 2002, and Rob, his oldest son, who worked with him since 1995, took over. Glenwood continued to provide excellent customer service after Jim retired. Jim, who had a talent for making people feel special, passed this skill down to Rob. Glenwood Auto Service has seen its workforce increase under Rob's leadership. In 2002, the team grew from 16 employees to 28 and remains at 28 today.

 

SUMMARY   Reviews Summary

Customers praise Glenwood Auto Service for its outstanding customer service, knowledge, and professionalism in the reviews. Clients applaud the friendly and helpful staff who take the time to communicate any work that needs to be done. They also shared a variety of positive experiences, with some reporting that the company went beyond by addressing any challenges or making them feel welcome. Many reviewers mentioned how smoothly and efficiently the service went, and the results are impressive. Some customers expressed relief after an unpleasant experience, while others said their expectations were exceeded. They also highlighted the company's commitment to customer safety and their determination to complete work—several reports were inspirational. Almost every comment showed loyalty to the company, with the recurring theme being the best service in the city. Several people also mentioned that they would continue to recommend the company, given their past experiences. Let me use a single word to describe the reviews: positive.

 

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Pros & Cons

PROS
great service (31)
highly recommend ... (26)
excellent servic ... (16)
great job (14)
very friendly (14)
accommodating (12)
great experience ... (10)
recommended (10)
on time (9)
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Cons
not recommend (3)
expensive (3)
would not recomm ... (2)
expensive (2)
upset (2)
bad experience (1)
too expensive (1)
horrible custome ... (1)
disappointed (1)
will not be retu ... (1)
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Glenwood Auto Service Reviews: 499. Average Rating: 4.6

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