Knowledgeable staffFriendly serviceQuick repairsProfessional serviceCourteous staffOut of province inspectionFair pricingExcellent communicationTimely serviceSatisfactory repairs
About this business
Glenwood Auto Service – the Company
Executing quality auto repairs in Saskatoon since 1973, Glenwood Auto Service is a figure that you can trust. Our motto is "service is what we discount.” Jim Scott (who will also co-write this article) founded Glenwood when he purchased and assumed control of an Esso station on the corner of 8th Street and Preston Avenue, Saskatoon, known as Glenwood Esso. According to sources vary on the year of establishment, it was founded between 1970 and 1975, but the sources agree on the location. Glenwood increased its number of service bays to five from 1973-1988. Glenwood became renowned in Saskatoon because it provided exceptional customer service at the pumps and in the bays. Jim lived in that location from 1973-1988. Glenwood Auto Service, situated on the corner of College Drive & Central Avenue in Sutherland, opened its doors on July 4, 1988. Jim's father retired in 2002, and Rob, his oldest son, who worked with him since 1995, took over. Glenwood continued to provide excellent customer service after Jim retired. Jim, who had a talent for making people feel special, passed this skill down to Rob. Glenwood Auto Service has seen its workforce increase under Rob's leadership. In 2002, the team grew from 16 employees to 28 and remains at 28 today.
Reviews Summary
Customers praise Glenwood Auto Service for its outstanding customer service, knowledge, and professionalism in the reviews. Clients applaud the friendly and helpful staff who take the time to communicate any work that needs to be done. They also shared a variety of positive experiences, with some reporting that the company went beyond by addressing any challenges or making them feel welcome. Many reviewers mentioned how smoothly and efficiently the service went, and the results are impressive. Some customers expressed relief after an unpleasant experience, while others said their expectations were exceeded. They also highlighted the company's commitment to customer safety and their determination to complete work—several reports were inspirational. Almost every comment showed loyalty to the company, with the recurring theme being the best service in the city. Several people also mentioned that they would continue to recommend the company, given their past experiences. Let me use a single word to describe the reviews: positive.
Frequently asked questions
7 questions
What do Glenwood Auto Service clients say about the work?
Clients frequently praise the team for their friendly and knowledgeable service, quick turnaround times, and thorough communication. Many reviews highlight their commitment to customer satisfaction and the quality of repairs, making them a trusted choice in Saskatoon.
Does Glenwood Auto Service handle out of province inspections in Saskatoon?
Yes, they offer out of province inspections. Customers have reported positive experiences with this service, noting that the team made the process easy and enjoyable, which is particularly valuable for those new to the area.
Can I get a tire rotation at Glenwood Auto Service?
Yes, they provide tire rotation as part of their tire services, which also includes winter tire swaps and tire storage. This service is essential for maintaining even tire wear and prolonging tire life.
How does Glenwood Auto Service ensure quality in their engine services?
They offer comprehensive engine services, including engine diagnostics, oil leak repairs, and timing belt replacements. Reviews indicate that their thorough approach and expertise contribute to reliable and effective repairs.
What preventative maintenance services does Glenwood Auto Service provide?
Their preventative maintenance services include oil changes, transmission fluid changes, and coolant flushes. These services are crucial for keeping vehicles in optimal condition and preventing major issues.
Does Glenwood Auto Service provide diagnostic services for vehicle inspections?
Yes, they offer diagnostic services as part of their vehicle inspection category. Customers have appreciated their detailed assessments and clear explanations of necessary repairs.