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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Kolibab Mechanical
Kolibab Mechanical
Kolibab Mechanical
Kolibab Mechanical

Kolibab Mechanical

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Open  00:00-23:59 now
3306 Faithfull Ave, Saskatoon, SK S7K 8H1, Canada Get Directions
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ABOUT   Services Excellence Summary

Kolibab Mechanical was started by Ryan Kolibab, the company's president and visionary. Ryan, who grew up near Wakaw on a Saskatchewan farm, personifies the Saskatchewan farming spirit that has fueled his business's success. Kolibab Mechanical was founded by Ryan in 2007. It now features a 15,000 square foot facility and a staff of 40 people. Ryan has led Kolibab Mechanical to steady growth, acclaim, and a reputation as a top Saskatoon mechanical firm. Kolibab Mechanical has experienced quick growth and has developed a great reputation. Our core values help us daily as we go from the office to the field or to your home to ensure you have the best project or repair process.

 

SUMMARY   Reviews Summary

Kolibab Mechanical has received a plethora of excellent reviews, mainly praising their professionalism, responsibility, and excellent customer service. The majority of comments mention clear communication, specifically, how Ryan and his team are very collaborative and thorough with their clients. Whenever they are on location, the team takes the initiative to understand the systems in place and educate clients about their functionality and ways to work more efficiently. This excellent service starts with the sales team where they listen to clients concerns, make them feel heard, and help them make the best decisions for their systems, usually resulting in a "very transparent" service. The transparency and clarity of communication also result in the superb quality of their service and the technical expertise exhibited by the team. This also goes hand-in-hand with their outstanding customer service where they try to be as responsive and as forthcoming as they can be. They also have good problem-solving skills, where they get to the root cause of a problem promptly, and with Scott's case, communication with the building management resulted in an efficient solution. Kolibab Mechanical's responses to customer issues are prompt, and the customers expressed satisfaction. Their good customer service also results in a great customer experience, with repeated comments mentioning that they would not hesitate to recommend it to anyone. This is backed by excellent work ethics that include being on time and leaving the client's premises clean. Kolibab Mechanical has clearly mastered the art of managing catering to their customers and delivering their services professionally. Their sales teams reacts quickly and strive to exceed customer expectations, judging by the success of the customer feedback received.

 

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Pros & Cons

PROS
recommend (3)
highly recommend ... (3)
great service (3)
on time (2)
very professiona ... (2)
very responsive (1)
kept me informed ... (1)
wonderful experi ... (1)
recommended (1)
highly recommend ... (1)
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Cons
0 stars (1)
stay away (1)
lack of communic ... (1)
awful (1)
horrible (1)

Kolibab Mechanical Reviews: 15. Average Rating: 4.3

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