Pro Service Mechanical is a full-service Mechanical Contracting firm that can handle most plumbing, air conditioning, and heating jobs. Often, Pro Service Mechanical completes tasks that are too big to be handled by anyone else. Pro Service Mechanical is unique in its approach to customer service. We genuinely care about our customers and strive to provide them with the most superior quality service possible. We believe in personalized service. We strive to make a person hired us feel like family. Often, Pro Service Mechanical is called upon to solve other contractor’s mistakes or laziness. Our clients feel comfortable leaving their homes or businesses to shop while we do their repairs.
Mark Wanner, a resident of Saskatoon, started his refrigeration business in 2008. He ran this business from his garage, which he rented, with two trucks. Pro Service Mechanical initially specialized in commercial refrigeration service and supply. Eventually, the company expanded its services to include residential and commercial plumbing and gas fitting. The business began to grow quickly, and Mark realized he needed more vehicles and shop operation. This necessitated moving the business from his garage to accommodate the influx of new customers. Hence, we made the first (of three) moves to support our business growth. Residential work can be as simple as building a new home or retrofitting all the plumbing and HVAC systems in an existing home. Commercial jobs we also provide include.
Reviews Summary
Customers leaving feedback overwhelmingly discovered their technician to be professional, knowledgeable, and informative when explaining. One user even claimed that the technician made them feel as though they were friends due to his friendliness and openness. Communication improved since the call center always provided an update on the technician's time of arrival. Requests for services, especially on emergency days, were promptly met. Many people applauded the services for their punctuality and their ability to get their HVAC machinery on a payment plan. Several clients reported receiving them again after the first service for the second time. The company's service efficiency, customer centricity, and commitment to ensuring proper service delivery, even in the most challenging situations, have been emphasized. The owner's commitment to providing services that are efficient despite how bad the situation can be is also mentioned. Pro Service Mechanical's professionalism and honesty in all their service delivery was a common theme throughout the feedback Many recommend the service for A/C installation, maintenance, and emergencies.
Frequently asked questions
7 questions
Does Pro Service Mechanical handle furnace repair in Saskatoon, and what do customers say about their response time?
Yes, they provide furnace repair services. Reviewers frequently mention their quick response time, with many highlighting how they were able to receive service on the same day, even during peak times.
What services does Pro Service Mechanical offer for heating and cooling?
They offer a range of services including Furnace Installation, Furnace Repair, Furnace Maintenance, A/C Installation, A/C Repair, and A/C Tune-up. Additionally, they provide plumbing services like Drain Cleaning, Pipe Repair, and Water Heater Installation, along with Maintenance Plans.
What do clients say about the professionalism of the technicians at Pro Service Mechanical?
Clients often praise the professionalism of the technicians, particularly mentioning their thorough explanations and friendly demeanor. Reviewers like John and Dan are frequently highlighted for their expertise and customer service.
Can I get a maintenance plan from Pro Service Mechanical, and what do reviewers think about it?
Yes, they offer Maintenance Plans including Annual Maintenance Plans and Monthly Payment Plans. Reviewers appreciate these plans for ensuring regular upkeep and preventing issues, contributing to overall customer satisfaction.
What are the operating hours for Pro Service Mechanical?
Their operating hours are as follows: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Who owns Pro Service Mechanical and what is their background?
Mark Wanner, the owner, started the company in 2008 with a focus on providing high-quality services. His passion for customer service and personalized approach has driven the business's growth since its inception.