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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Reed Security

Reed Security

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Open 8:00 AM-4:30 PM now
1724 Quebec Ave Unit 14, Saskatoon, SK S7K 1V9, Canada Get Directions

4.7

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ABOUT   Services Excellence Summary

With over two decades of experience, Reed Security is a leading provider of security services that use cutting-edge technology to make people feel secure and connected. We're your trusted local security provider, with the goal of delivering exceptional customer experiences and all-inclusive, effective solutions. We give a damn about our employees, customers, partners, and the community. Our Smart Home and Business Solutions have Smart Security Alarms with 24/7 ULC Monitoring, Smart Locks and ReedHD(tm), Security Cameras Intercoms and Smart Phone Apps. The company has won more than 20 awards in the BBB Torch Awards for Ethics: Marketing, Customer Service, Quality Management, and New Direction. We are a local company that serves Saskatoon Regina Prince Albert Edmonton Calgary. Our goal is to help you and your family feel safe in your home. One app controls all of our professionally installed Smart Home Security Solutions. You can control your locks, security cameras, thermostats, and lights wherever you are. The hub is compatible with Amazon Alexa and Z-Wave.

 

SUMMARY   Reviews Summary

Reed Security reviews are overwhelmingly positive, focusing on excellent customer service and fast, efficient installation. Customers repeatedly remarked on the professionalism of the sales and technology teams. Theo, Brennan, Ty, and even Charissa stood out for their knowledge and attentiveness. The installers were all courteous, professional, and easy to contact. As a result, even complex customer needs could be met. Even when transitioning from another company or needing upgraded or new equipment, the support was great. The streamlining of this process and the excellent customer support that came with this upgrade were what a few customers recommended. Still, most submissions were grateful for the consideration and care that others showed. For several years at a time – up to 20 in some cases – they have been customers, and this is why. Other customers loved having app-connected equipment and noted that it was very user-friendly and helpful. They are happy with their security system and would suggest the company to a friend.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (25)
highly recommend ... (14)
very helpful (12)
very happy (9)
on time (7)
very professiona ... (6)
great job (4)
very impressed (4)
well done (4)
very knowledgeab ... (4)
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Cons
seriously disapp ... (1)
disappointed (1)
go elsewhere (1)
terrible custome ... (1)
Reed Security Reviews: 103. Average Rating: 4.7
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