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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Sherwood Chevrolet
Sherwood Chevrolet
Sherwood Chevrolet
Sherwood Chevrolet

Sherwood Chevrolet

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Open  8:30 AM-6:00 PM now
550 Brand Rd, Saskatoon, SK S7J 5J3, Canada Get Directions
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4.7
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ABOUT   Services Excellence Summary

For more than 50 years, Sherwood Chevrolet and Truck Centre have been Saskatoon's premier Chevrolet dealership. We are your go-to dealership if you're considering buying a new Chevrolet or pre-owned SUV, car, or truck. We also offer vehicle maintenance and repair, financing, and a wide range of accessories. Visit our dealership today, and you'll see why we're number one in the area. Our priority is to provide high-quality customer service. We rely on our competent, committed, and educated team of specialists to achieve that goal. We're proud to be your most knowledgeable Saskatoon Chevrolet specialists, and we provide excellent service to clients from all communities. Are you a Saskatoon Chevrolet purchaser looking for a new or used vehicle? Our financial staff is available to answer questions about financing your SUV, car, or truck. We provide excellent service on all these vehicles, which our warranty covers. Our expertise covers all aspects of car maintenance.

 

SUMMARY   Reviews Summary

The reviews show that Sherwood Chevrolet's sales and service team have exceptional customer service. Customers praise specific employees like Bernie, Scott, Scott for their honesty and helpful advice, especially in emergencies. Other mentions include the service speed and cost-efficiency, with a lot of reviews noting great staff that took care of their situation or were able to negotiate a good price. The fast, easy and straightforward sales process is commended, along with coming to a good deal on their desired vehicle. These customers see themselves returning to the dealer and also recommending friends and family to see them next time they think of buying a car. It's clear from the reviews that they accorded a five-star experience for attention, service and emotional satisfaction in purchasing leased or owned cars. Every customer that came was happy and had gratitude for such a good time shopping. The positive comments reflect well on everyone involved in getting the customer ready to drive again. A customer's opinion reflects the environment's staff and the protocols they have to get people investing into a vehicle. The dealer's approach to treatment and pricing in an objective manner is evident in its reviews.

 

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Lowell left a 1 star review
★☆☆☆☆
On TrustAnalytica
Feb 08
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Reputation Change over time
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Pros & Cons

PROS
recommend (11)
helped me (5)
great service (3)
great experience ... (3)
amazing service (3)
very helpful (3)
amazing experien ... (2)
definitely be go ... (2)
painless (2)
highly recommend ... (2)
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Cons
very disappointe ... (1)
disappointed (1)
unprofessional (1)
scratches (1)
do not trust (1)
not happy (1)
disappointed (1)

Sherwood Chevrolet Reviews: 104. Average Rating: 4.7

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***AVOID THIS DEALER*** I bought a truck from Sherwood Chev Saskatoon a couple months ago and being a repeat customer I thought they would treat me well and was even told they would be damned if they were going to lose me to SMP (wish I would have gone with them instead). So I was looking for a ZR2 Silverado and they just so happened to have one left on the lot from what I was told a grey one. when I arrived I was informed it had sold but they had the general manager Todd's demo in black (not my favorite color but said I would consider it if they wrapped the front with protection and ceramic coated the truck and they agree. So far I'm happy. I said I didn't want the box cover or the after market oversized tires Todd had put on. Larry said he would see if he could take them off the deal and get me the topper I wanted, instead he didn't think it would be a big deal. He worked on the deal and called me a couple days later and told me that GM (general motors) wouldn't let him take them off. I consulted a couple other dealers and they informed me that it was all on the dealer not general motors. Well my deal was done and I got a decent price on my trades but I still am not happy with the fact that I had the extras I didn't want. I was informed that the GM was intended general manager later on. I was told this is how I was getting my new truck and if I wanted the topper they would get it for me but I was still taking the box cover and tires. When I asked Todd why they wouldn't take them off to make me happy he told me that's just how it is. I also contacted Kevin the dealer principal and was told he would look into it and was dismissed by him aswell. Moving on when they wrapped the coating on the front fender there was a flaw under the paint and they tried to convince me to leave it how it was. It looked like a huge pimple that you would get during puberty and I said no it needs to be fixed. Clint the auto body manager told me he was squeezing it in where he could and I accepted that the paint itself looked great but they didn't line the fender up properly and it looked totally out of place. They told me to bring it back again so they could try and fix it along with replacing the mudflaps that broke off due to a defect in them (this wasn't there fault it was the flap company). When I brought it back the second time I sat there for 4 hours when I was told it would only take an hour and when I got the truck back the fender still wasn't aligned properly. So I took it to my body guy and he said it was an easy fix and made it perfect for me. Not something I should need to do on a brand new truck. Needless to say I wouldn't send my worst enemy here and the way they treated me I was disappointed and will never deal with them again.
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Lowell left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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