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Review Keywords Analysis

  1. CA
  2. SK
  3. Saskatoon
Smith Plumbing & Heating (1986 ) Ltd

Smith Plumbing & Heating (1986 ) Ltd

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1622 Ontario Ave, Saskatoon, SK S7K 1S8, Canada Get Directions
4.6
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ABOUT   Services Excellence Summary

Smith Plumbing & Heating (1986) Ltd. is a neighbouring business that has been providing quality work to Saskatoon since 1917. Our customer-focused approach puts the customer first. The Smith family's customers have been there for generations! Tommy Baker, with over 40 years in the company, is the owner. We rely on our loyal clientele for referrals and word-of-mouth; they are the most successful advertising. Specialists in residential and industry, new heating and cooling installations, and house remodeling. We have been a fixture in Saskatoon and hope to stay there for years to come. Why Choose Us? Smith is known as "One Trip Smith" because we are. We complete all renovations or repairs on time. We don't do multi-trip requests, and you shouldn't. Test our services today and see for yourself. We guarantee you'll be satisfied. Tommy Baker, our proprietor, and operator, runs Smith Plumbing & Heating today. Our company has a long history and a bright future. We appreciate your business and welcome new customers. Our excellent customer service is also open to them.

 

SUMMARY   Reviews Summary

Overall, Smith Plumbing & Heating boasts consistent stellar reviews. Customers cite several main points of satisfaction: Buckets of comments about how friendly employees are, many mentions of the timeliness with which service request are resolved, and how the company is always willing to go above and beyond for them. That said, positive reviews seemed to consistently mention superb customer service. The company's long-standing reputation seems to be grounded in the fact that they don't cut corners and are consistently dependable. For instance, there aren't typically any issues with showing up late or failing to complete a job—to the contrary, customers often mention the value in choosing this company. There was also one thing that might put off some customers: in their encounters with the company, some felt that their pricing was confusing or overpriced. Now, consider that this company has a perfect record of being honest and fair when it comes to pricing, and therefore this complaint doesn't hold much water; Rather, it appears that people have lost sight of just how reasonable this company is as a result of becoming used to them providing such an outstanding service. Consequently, this company is an excellent option to consider for many folks.

 

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Pros & Cons

PROS
on time (4)
awesome experien ... (1)
recommend (1)
recommended (1)
excellent servic ... (1)
always honest (1)
Cons
lack of care (1)

Smith Plumbing & Heating (1986 ) Ltd Reviews: 23. Average Rating: 4.6

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