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Taiso Gymnastic Club

Name: Taiso Gymnastic Club
Address: Saskatoon, CA
Telephone: +13066647030
Rating: 4

29 reviews

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+13066647030

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1521 Quebec Ave, Saskatoon, SK S7K 1V6, Canada Get Directions

kids gymnastics TOP Gymnastics for kids in Canada TOP Gymnastics for kids in Saskatchewan

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ABOUT Services Excellence Summary

Taiso Gymnastics Club has provided gymnastics joy in Saskatoon for over 40 years. We are like a warehouse with a playground and pads. Kids love Taiso's energy, and our equipment is unique. Known as one of six Canadian Men's National Training Centres hosts, it is possible to swing, climb, or hang here. The modern foam pit is also a safe spot for turning or flipping. The non-profit organization Taiso Gymnastics Club is the home of Men's and Women's Artistic Gymnastics in Saskatchewan. Our instructors give lessons to boys and girls, regardless of their age or talent level. Fun, Fitness, and Fundamentals are our three F's. We aim to improve physical strength, flexibility, and spatial awareness. All members must show a passion for being physically active.

SUMMARY Reviews Summary

High praise for Taiso Gymnastics Club in Saskatoon abounds. The feedback puts an emphasis on fantastic coaches, with special mentions for Markos and Allen, knowledgeable and precise instructions, and best practices for training. The customers note that the club is very welcoming and boasts a top-notch facility. The overall impression is that the institution has a nice roomy gym, excellent equipment, and an adjacent viewing area for parents. Moreover, the large and clean facility was described as the perfect place for kids, including Marion and Debbie. The customers, on the other hand, had a great experience, with the inviting office staff receiving a very positive response. But, Taiso Gymnastics Club and Preschool, in comparison to Marion Party, sum it up succinctly. The institution is well worth the trip from anywhere in saskatoon, with many saying that it is the best gymnastics school in saskatoon. The overall review of the club is very favorable and indicates a high customer satisfaction rate, with many customers giving it a perfect rating and some suggesting an increased promotion to spotlight its general awesomeness. Overall, the experience from the customers indicates that Taiso Gymnastics Club and Preschool is awesome and worth the good word of mouth.

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Reputation Change over time

Pros & Cons

PROS

recommend (4)

highly recommend ... (2)

in good hands (1)

very welcoming (1)

so impressed (1)

very knowledgeab ... (1)

knowledgeable an ... (1)

good experience (1)

Cons

upset (1)

would not recomm ... (1)

not recommend (1)

disrespectful (1)

lack of communic ... (1)

Taiso Gymnastic Club Reviews: 29. Average Rating: 4.0

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Reviews (1) Google Reviews (28)

Crys

on Trustanalytica

Fix negative reputation Fix negative reputation

I would not recommend this business for gymnastics. We enrolled our two daughters and found out upon attendance that our 12 year old daughter was in a class of 6 year olds whereby the class was instructed to do tasks such as the bear crawl and the crab crawl which is suitable for that younger age group. Our daughters have been in gymnastics before at this specific gym. Our youngest daughter was only attending gymnastics because her older sister was and now no longer wants to attend. I went to the facility in person to have a conversation about this issue and spoke to the executive director DEBBIE BUCHAN. Our conversation was not a positive one. Debbie was escalated and disrespectful to say the least. We were content with a refund of $150, a prorated amount, for the circumstances that we faced due to lack of communication. In brief, Debbie stated they won’t give a refund, that’s their policy and that they can’t communicate with all of their customers. Debbie also stated that she was the only one that we could speak to about this issue as she is the executive director, yet I had to kindly ask her three times for her full name. She was hesitant and concerned with giving her name. In my opinion, If we are doing what’s right and treating people with respect we offer our name up kindly and confidently. The $150 refund would have kept us as patrons, as our girls might have become interested in gymnastics again in the future with the group structure likely being different (being that hopefully they wouldn’t put a 16 year old in with a group of 6 year old children still) and we would have enrolled again. Had this situation been dealt with appropriately we would have also spread positive word of mouth about this business because of their understanding, flexibility and commitment to their customers. This company unfortunately does not have the best communication nor do they appreciate and value their customers. I walked away from our conversation feeling incredibly disrespected and not valued over something that could have been solved in a much more positive manner.

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