×

Review Keywords Analysis

  1. US
  2. AL
  3. Birmingham
Cassady & Self Glass Company, Inc.

Cassady & Self Glass Company, Inc.

Visit Website
Closed  Now now
1200 4th Ave S, Birmingham, AL 35233, USA Get Directions
social-share-icon Social:
4.5
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

Cassady & Self Glass Company, Inc. has been locally owned and operated by a family since 1977. We repair all types of glass and offer the best glass replacement service in the Birmingham area and surrounding cities. Call today, and you'll get the best service and lowest price on automotive and commercial replacement glass. We guarantee that our experienced team will do the job quickly and efficiently. Services include windshield replacement, car window repairs, shower doors, heavy equipment glass, and more. Mobile service is available at no extra charge! We accept all insurance claims!

 

SUMMARY   Reviews Summary

The auto glass and window repair and service have been rated as exceptional. The reviews are overwhelmingly positive, praising the speed and professionalism of the team, as well as the competitive price. The company notably puts a priority on customer service. Various high-quality power window and power door lock services have made the company successful. The majority of interviews warn that organization experiences deep logistical bottlenecks, inconvenience and clutter. In practically all incidents, this is the outcome of verbal communication mix-ups between the organization and its customers. Another special mention is the lady behind the scene, called Norma. The operator is a fantastic resource for those contacting the firm over the phone. She is patient in answering questions and provides accurate information. It is essential to emphasize that consistency in greetings (including email strategies) could be critical. Many interactions take place at the level of communication. It is always agreeable that the majority of rental companies must improve customer service by refreshing and coaching and empowering employees who work at the level of client interactions, such as drivers and contact center staff.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
recommend (7)
great service (5)
great job (5)
on time (3)
highly recommend ... (3)
very professiona ... (3)
great people (3)
affordable (3)
use them again (2)
great place (2)
Load more
Cons
would not recomm ... (1)
not recommend (1)
rude (1)
go somewhere els ... (1)
poor communicati ... (1)
awful (1)

Cassady & Self Glass Company, Inc. Reviews: 102. Average Rating: 4.5

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!