Edwards Chevrolet Parts

We had an awesome experience dealing with Wendell Gover! With being from far out of town, purchasing any vehicle, let alone a used vehicle, is a risky and stressful situation. Wendell made it a breeze! We were immediately reached out to after our initial inquiry, and then Wendell continued to respond to questions including sending pics and videos of the vehicle late into the evening. The day of our visit, Wendell stayed on top of our ETA given the long commute; upon our arrival, we found a smiling face and a beautifully detailed car! Wendell made the experience stress free, and I would strongly suggest looking him up the next time you're in the market for a car! Update: I am keeping the initial review above which was done prior to completion of the transaction to show the difference post completion. BUYER BEWARE! This dealership wrote the book for shady deals. I will keep my review of Wendell the same though I am 100% sure there was "good cop, bad cop" on steroids. Here's the playbook: list a price online that is super competitive, get a buyer excited to come in, hope they overlooked the fine print on the list price (must trade in and must finance through the dealer), low ball their trade in versus KBB, charge $1300 in non-essential "Chevyman" line items (pure profit), drag your feet on completing the deal, and then keep financing options from them so they can ensure they make the most off the finance terms...oh, while haggling you on everything along the way. Here is what happened after my review: Gas - they said they would fill up the tank, they haggled over what gas to put even suggesting I blend two grades to save them money. Windshield - there was a crack that clearly I was the only one to notice. They said they would replace at no cost to me and that it could be fixed near where I live. Then for the next 4 hours I had to do with the onslaught of concessions they wanted ME TO MAKE (drive 7 hours round trip to their dealer to save money, cut me a check for a few hundred dollars and let me pay the difference). Not only that, the paper we both SIGNED that said they would replace the windshield was mysteriously replaced with a paper saying they owed me NOTHING when we got to financing. Thankfully my wife caught it and called the out. Financing - not once did they ask me what terms I was looking for. When I got into finance nearly 5 hours later, they had decided for me what works best for them. When I challenged them, I was told all the interest rates for 48, 60, and 72 months were the same...that's not how interest rates work. There's this thing called "term premium". Assessment of Wendell: certainly played the game of good cop. Jury is out on genuine or not, but I will give him the benefit of the doubt. If he is genuine, he needs to find another place to work. Assessment of "Wizard of Oz" Sales Manager: worst sales manager I never met because he wouldn't come out from behind his curtain to address me. I get they have a business to run, but this was one of the shadiest experiences I have ever had. I will update this post after my windshield is fixed to let you know if at the very least they made that right...though I have low expectations.