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  1. US
  2. AL
  3. Birmingham
Massage Envy

Massage Envy

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250 Doug Baker Blvd Ste 500, Birmingham, AL 35242, USA Get Directions
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ABOUT   Services Excellence Summary

At Massage Envy, we are a leading wellness franchise offering massage, skincare, and stretch services nationwide. We believe in the philosophy that massages, facials, and stretching are essential to maintaining your overall health and wellness. When you walk into a Massage Envy location, whether you are a member or a guest, you are met with positivity and empathy; we prioritize building trust and want you to know that we will deliver exceptional service at all of our Massage Envy locations. We are constantly improving our massages by personalizing them for our customers. Whether you're an athlete or a 9-5 worker, we can help you feel your best.

 

SUMMARY   Reviews Summary

Massage reviews are overwhelmingly positive, with frequent high praise for individual therapists. Tresdon and Ashley stand out for their work with clients - Ashley for her facials and Tresdon for his thorough, effective massages. Both have reviews emphasizing their professionalism, skills, and warmth. Many customers mention improved physical condition, attributing it to Tresdon's expertise and ability to find and treat trouble spots. This could explain their frequent return visits. Many reviews call Tresdon the best therapist, remarking on his ability to help them relax, provide useful feedback, and find places that require particular attention. This is not to say other employees are not mentioned positively. Patty is commended for her dedication and ability to bond with clients. Several reviews praise collaboration among therapists for the good of clients. That indicates that the employees work well together either at the same time or over time. Feedback such as this should help customers when picking their favorite therapist. Many customers now have appointments with Tresdon or Ashley, indicating they already have a good working relationship. The clientele seems content and prosperous, with satisfied customers frequently returning. The staff / employees must feel capable and well-managed.

 

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Reputation Change over time
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Pros & Cons

PROS
very professiona ... (3)
highly recommend ... (3)
recommend (3)
great job (2)
great massage (2)
amazing job (2)
did a good job (1)
very impressed (1)
great massage (1)
on time (1)
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Cons
they were closed ... (1)
disappointed (1)

Massage Envy Reviews: 102. Average Rating: 4.7

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