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Vivint

Name: Vivint
Address: Birmingham, US
Telephone: +12057098320
Rating: 4.6856

264 reviews

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+12057098320

Open 8:00 AM-8:00 PM now

2012 Magnolia Ave S Suite R9, Birmingham, AL 35205, USA Get Directions

security systems Best Security Systems in United States Best Security Systems in Alabama

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ABOUT Services Excellence Summary

Our mission is to have smarter security, which gives in minds homeowners and satisfies their unique needs. Vivint is always improving its products and services to protect your property and help you stay connected to your home. Our smart home technology does both, so you can relax. We empower you to ensure that everything is running smoothly at home, from security to convenience. With the best innovation and support, you can worry less and do more. Vivint gives back. But Vivint Gives Back is an organisation within Vivint that aims to make a positive impact on the communities in which we live and work. Vivint Gives Back helped Vivint employees donate $22,000,000.

SUMMARY Reviews Summary

Vivint home security system reviews are widely positive, with most clients praising the exceptionally professional and proficient technicians. The technicians, including Gage, Chance, and Bryce, were described as friendly, professional, and respectful, with many going above and beyond to ensure customers were satisfied. The process was seamless, quick, and educational, with consumers citing the installers' option to provide thoughtful advice on the multiple equipment and systems as exceptional. Penchant for clear and regular communication with the clients and continual device training was observed. However, a few reviews noted some minor issues. For example, one client said they felt pressured into making the final purchase, while another said their installation took longer than expected and requested immediate police response training since they did not get any during the installation. But overall, users seem to adore the Vivint system and are happy to have upgraded or subscribed to it, which seems significant given the smooth installation process.

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Reputation Change over time

Pros & Cons

PROS

very professiona ... (11)

recommend (7)

great customer s ... (6)

very knowledgeab ... (6)

on time (4)

great job (4)

great experience ... (3)

very helpful (3)

very friendly (3)

friendly and pro ... (2)

Cons

useless (2)

unhelpful (1)

dissatisfied (1)

dishonest (1)

absolutely nothi ... (1)

never showed up (1)

lack of customer ... (1)

unprofessional (1)

waste your time (1)

waste of money (1)

Vivint Reviews: 264. Average Rating: 4.7

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