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  1. US
  2. AL
  3. Huntsville
Massage Envy

Massage Envy

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Open  9:00 AM-10:00 PM now
4851 Whitesburg Dr Ste C, Huntsville, AL 35802, USA Get Directions
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ABOUT   Services Excellence Summary

Massage Envy Services include massages, body stretching, and skin care. Contact us to plan your session. Each place is managed and owned as an individual franchise. Our bodies can encounter stress, bad posture, tension, and aches and pains in the course of daily life. Our locations offer treatment that can improve your body when it is not at its best. Improved body function will help you live a better life. Our franchised location therapists are always seeking ways to enhance your massage experience. Every customer is unique, and our therapists have made a career out of finding imaginative ways to reduce discomfort and increase relaxation in any body. If you're an athlete, a warrior who works nine to five, or anyone in between, our Massage Envy location therapists are eager to meet you. Find a Massage Envy near you.

 

SUMMARY   Reviews Summary

Overall, the reviews are very positive, with most guests expressing their satisfaction with the service. Happily, they commented on the quality of the massages and the expert therapists, especially Indigo. They also mentioned exceptional customer service, cleanliness, and adherence to health protocols. The majority of comments are similar, with many pleased customers planning to return for regular treatments and recommending the branch to friends. The welcoming staff and easy scheduling were particularly noteworthy, which contributed to their relaxing experience. However, the clients' rave reviews of the excellent therapists and breakthrough we found is also accompanied by a notable complaint about the table. Despite this, clients are generally satisfied with all staff, especially Indigo. Only the exceptionally precise therapists I highly recommend. A few clients have also received promotions and understand that the staff are trying to save money. Explosion!!! However, several customers complain about the rooms being too small or too busy and too small. Despite the excellent service, the staff at Massage Envy in Huntsville, AL, is familiar with the fantastic city. This is our first Massage Envy experience. Our therapist, Indigo, has been exceptional and understanding, but the staff is really unfriendly and unhappy at the Pleasant Prairie Massage Envy. We had a difficult time issuing an unused certificate and wanted to discuss our current session. The manager informed us after a long wait that we could receive credit for it or that it would be called "free" or that they could do so if we wanted. A good therapist and flagship, but the staff at the front desk are unprofessional, starting in the door.

 

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Pros & Cons

PROS
recommend (7)
highly recommend ... (3)
great experience ... (2)
very friendly (2)
very professiona ... (2)
will be back (2)
great customer s ... (2)
won’t regret it ... (1)
very clean (1)
great massage (1)
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Cons
rude (2)
worst experience ... (1)
canceling my mem ... (1)
worst massage (1)
go somewhere els ... (1)
absolutely ridic ... (1)
unprofessional (1)
rude (1)
rude customer se ... (1)
very sad (1)
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Massage Envy Reviews: 103. Average Rating: 3.8

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