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Crain Ford of Little Rock

Name: Crain Ford of Little Rock
Address: Little Rock, US
Telephone: +15014360341
Rating: 4.6535

101 reviews

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+15014360341

Open 9:00 AM-7:00 PM now

4601 Colonel Glenn Plaza Dr, Little Rock, AR 72210, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Arkansas

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ABOUT Services Excellence Summary

Your exclusive Ford dealer in Central Arkansas – Crain Ford Little Rock. We offer the lowest prices on new Ford vans, SUVs, cars, and trucks with attractive rebates, incentives, and some of the greatest trade-in values in Arkansas. Many of our pre-owned cars are one-owner trades. Most come with clean CarFax reports. Pre-owned vehicles that are reasonably priced make it easy for our Little Rock customers. Our master mechanics perform maintenance, warranty repairs, and service on Ford vehicles. This includes Ford Super Duty Trucks with Power Stroke Diesel. The Ford Parts Center at Crain Ford Little Rock has a large inventory of original equipment manufacturer (OEM) parts, such as Motorcraft Battery.

SUMMARY Reviews Summary

Reviews mostly commend Crain Ford's services and staff. They highlight service staffers regarding promptness and professionalism. They emphasize the excellent service quality, with staff being helpful and friendly. ', 'They are 'gentle, courteous, and professional and customer service representatives' and 'their courtesy, friendliness, and expertise. They also acknowledge prices being somewhat high, but several reviewers mention their satisfaction due to salespeople lowering the cost down to a reasonable range. Some reviewers express their appreciation for salespeople like Mr. Henry. They mostly focused on his professional and kind nature, stating that they felt at ease. Some reviewers also mention that they were new to the area and that they would be loyal to the franchise. Others mention quick service. Dealers are particularly adept at the start. However, several reviewers recommend the company as their first choice.

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Reputation Change over time

Pros & Cons

PROS

recommend (6)

very helpful (6)

great job (5)

great experience ... (5)

excellent servic ... (3)

extremely helpfu ... (2)

great service (2)

wonderful experi ... (2)

absolutely amazi ... (2)

very efficient (2)

Cons

waste my time (1)

poor communicati ... (1)

no response (1)

horrible (1)

poor service (1)