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Review Keywords Analysis

  1. US
  2. AR
  3. Little Rock
Crain Ford of Little Rock
Crain Ford of Little Rock
Crain Ford of Little Rock
Crain Ford of Little Rock

Crain Ford of Little Rock

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4601 Colonel Glenn Plaza Dr, Little Rock, AR 72210, USA Get Directions
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4.7
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ABOUT   Services Excellence Summary

Your exclusive Ford dealer in Central Arkansas – Crain Ford Little Rock. We offer the lowest prices on new Ford vans, SUVs, cars, and trucks with attractive rebates, incentives, and some of the greatest trade-in values in Arkansas. Many of our pre-owned cars are one-owner trades. Most come with clean CarFax reports. Pre-owned vehicles that are reasonably priced make it easy for our Little Rock customers. Our master mechanics perform maintenance, warranty repairs, and service on Ford vehicles. This includes Ford Super Duty Trucks with Power Stroke Diesel. The Ford Parts Center at Crain Ford Little Rock has a large inventory of original equipment manufacturer (OEM) parts, such as Motorcraft Battery.

 

SUMMARY   Reviews Summary

Reviews mostly commend Crain Ford's services and staff. They highlight service staffers regarding promptness and professionalism. They emphasize the excellent service quality, with staff being helpful and friendly. ', 'They are 'gentle, courteous, and professional and customer service representatives' and 'their courtesy, friendliness, and expertise. They also acknowledge prices being somewhat high, but several reviewers mention their satisfaction due to salespeople lowering the cost down to a reasonable range. Some reviewers express their appreciation for salespeople like Mr. Henry. They mostly focused on his professional and kind nature, stating that they felt at ease. Some reviewers also mention that they were new to the area and that they would be loyal to the franchise. Others mention quick service. Dealers are particularly adept at the start. However, several reviewers recommend the company as their first choice.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (6)
very helpful (6)
great job (5)
great experience ... (5)
excellent servic ... (3)
extremely helpfu ... (2)
great service (2)
wonderful experi ... (2)
absolutely amazi ... (2)
very efficient (2)
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Cons
waste my time (1)
poor communicati ... (1)
no response (1)
horrible (1)
poor service (1)

Crain Ford of Little Rock Reviews: 101. Average Rating: 4.7

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