Your exclusive Ford dealer in Central Arkansas – Crain Ford Little Rock. We offer the lowest prices on new Ford vans, SUVs, cars, and trucks with attractive rebates, incentives, and some of the greatest trade-in values in Arkansas. Many of our pre-owned cars are one-owner trades. Most come with clean CarFax reports. Pre-owned vehicles that are reasonably priced make it easy for our Little Rock customers. Our master mechanics perform maintenance, warranty repairs, and service on Ford vehicles. This includes Ford Super Duty Trucks with Power Stroke Diesel. The Ford Parts Center at Crain Ford Little Rock has a large inventory of original equipment manufacturer (OEM) parts, such as Motorcraft Battery.
Reviews Summary
Reviews mostly commend Crain Ford's services and staff. They highlight service staffers regarding promptness and professionalism. They emphasize the excellent service quality, with staff being helpful and friendly. ', 'They are 'gentle, courteous, and professional and customer service representatives' and 'their courtesy, friendliness, and expertise. They also acknowledge prices being somewhat high, but several reviewers mention their satisfaction due to salespeople lowering the cost down to a reasonable range. Some reviewers express their appreciation for salespeople like Mr. Henry. They mostly focused on his professional and kind nature, stating that they felt at ease. Some reviewers also mention that they were new to the area and that they would be loyal to the franchise. Others mention quick service. Dealers are particularly adept at the start. However, several reviewers recommend the company as their first choice.
Frequently asked questions
7 questions
What do Crain Ford of Little Rock clients say about their service experience?
Clients frequently praise the staff's friendliness, efficiency, and professionalism. Many highlight quick service times, with several noting they were in and out in less than an hour. Specific staff members like Mr. Henry and Warren Wiggins receive positive mentions for their helpfulness.
Does Crain Ford of Little Rock offer battery replacement services, and how do customers feel about their service?
Yes, they provide battery replacement services, including standard and premium options. Reviewers appreciate the team's efficiency and thoroughness, with one mentioning they were back on the road the same day after a battery replacement.
What are the hours of operation for Crain Ford of Little Rock?
The hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 7:00 PM, Sunday: Closed.
Can I get an oil change at Crain Ford of Little Rock, and what types do they offer?
Yes, they offer various oil change services, including standard oil change, full synthetic oil change, and oil change with fluid check. Customers appreciate the prompt service and thoroughness during these maintenance visits.
What kind of vehicle inspection services does Crain Ford of Little Rock provide?
They offer safety inspections, emissions tests, and pre-purchase inspections. Reviewers have noted the team's professionalism and thoroughness during these inspections, contributing to a positive experience.
Does Crain Ford of Little Rock handle brake services, and what do customers say about it?
Yes, they provide brake services, including front and rear brake pad replacements and brake fluid changes. Customers have reported satisfaction with the quality of service and the team's attention to detail during these repairs.
Where is Crain Ford of Little Rock located?
4601 Colonel Glenn Plaza Dr, Little Rock, AR 72210, USA
Location & directions
Little Rock, Arkansas
Crain Ford of Little Rock
Used Car Dealer
Address
4601 Colonel Glenn Plaza Dr, Little Rock, AR 72210, USA