Knowledgeable techniciansFriendly staffQuick repairsExcellent customer serviceReliable serviceEmergency assistancePrompt responseFair pricingNew hot water heaterThorough explanations
About this business
Russell & LeMay - Plumbing Company for residential and commercial buildings. We specialize in indoor comfort (including heating and air-conditioning) and work hard to solve all our customer's issues. Our EPA-certified technicians are fully trained and can quickly diagnose the problem and offer a cost-effective solution. We carefully choose each technician for each project based on their skills and licensures to ensure that your job is the best person for your needs. Making your office comfortable for your workforce and clients. Commercial construction, customized systems designed for your application, replacements, repairs, and maintenance are done at low costs.
Reviews Summary
Overall, the reviews for Russell & LeMay are glowing due to company staff and service. Clients were satisfied with the punctual when must needed, service response time even on a tight schedule, such as a quick repair of a new water heater. The technicians were highly skilled, professional, and knowledgeable about plumbing. One moment when the company was noticed was when the company paid for a customer's meal at McDonalds while having a rough morning, and this simple act of kindness was crucial. But for a customer, the plumbing company acted swiftly to rectify a potentially dangerous situation at their house. After their Home Warranty Company failed, the customer reviewed this simple act of kindness on their website, and there was a quick response. It proved to be a good decision and made them feel valued. Customer opinions of the company range from 'top-notch' to 'fantastic,' indicating that it provides excellent service and frequently goes above and beyond to help and resonate with clients. Community and professional guidelines and best practices influence these evaluations, and the excellent reviews confirm this. Highly recommended for a plumbing needs.
Frequently asked questions
7 questions
Does Russell & LeMay handle water heater installation in Little Rock, and what do customers say about their service?
Yes, they offer traditional and tankless water heater installation. Reviewers highlight their knowledgeable technicians and prompt service, noting a positive experience with installations and repairs.
What do clients say about the customer service at Russell & LeMay?
Customers frequently mention the impeccable customer service and the professionalism of the staff. Many reviews highlight the team's friendliness and thoroughness during service calls.
Can I get emergency plumbing repairs from Russell & LeMay in Little Rock?
Yes, they provide emergency plumbing repairs, and reviewers appreciate their quick response times, often arriving within 30 minutes for urgent issues.
What services does Russell & LeMay - Plumbing Company offer?
They provide a range of services including plumbing (leak repair, faucet installation, gas line installation), heating (furnace installation, heating system repair, heat pump installation), water heater services (tankless and traditional installation, repair), and air conditioning (AC installation, repair, maintenance service).
What are the operating hours for Russell & LeMay?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
What happens if I have a plumbing emergency after hours with Russell & LeMay?
They are available 24/7, ensuring that you can reach them in case of a plumbing emergency at any time, which many customers appreciate.
Where is Russell & LeMay - Plumbing Company located?
8600 Cunningham Lake Rd, Little Rock, AR 72205, USA
Location & directions
Little Rock, Arkansas
Russell & LeMay - Plumbing Company
Plumber
Address
8600 Cunningham Lake Rd, Little Rock, AR 72205, USA