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  1. US
  2. AZ
  3. Chandler
Movado Company Store
Movado Company Store
Movado Company Store

Movado Company Store

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4976 Premium Outlets Way Suite 708, Chandler, AZ 85226, USA Get Directions
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4.3
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ABOUT   Services Excellence Summary

The Movado Company Store and the Movado Company Store Outlet were founded to create a secure and accessible environment for you to purchase genuine timepieces from the best global brands, including Movado and Ebel. Our extensive selection of men and women's watches is available at a discount of up to 70%. These certified watches make perfect gifts for every event and holiday. The Movado Company Stores are official members of the Movado Group Family. They are spread across the United States and some parts of Canada. Use our store locator tool to find the closest location.

 

SUMMARY   Reviews Summary

Overall, the watch store received rave reviews from consumers. Many customers commended the outstanding customer service provided by the store's personnel, in particular, highlighting individual encounters with staff members by name. For instance, the clients were grateful for help given to them when they came for a new purchase or repairs. The staff were friendly and helpful throughout the store with one shopper spending a longer time comparing pieces of jewelry with a salesperson who did not mind. Customers had good prices, and they bought the show and learned it was worth more than what they paid for it. One client walked in for a simple application of a battery but later realized something extraordinary awaited him; this is what business ethics mean. The clients loved the prices, services and great prices. Many valued the assistant that helped them comparing a couple of watches as they had come for repairs but later got a new one. Overwhelmingly, customers found the store a fantastic place to buy watches based on their attitude towards business, processes and outcomes. Many will most likely return to buy more watches in the future. Some even appreciate the talent and effort of a young man will add to the business's heritage and brand. The Mavado watch is still in working condition and still appreciated and valued.

 

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Dr. Roger left a 5 star review
★★★★★
On TrustAnalytica
Dec 13
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Reputation Change over time
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Pros & Cons

PROS
great customer s ... (1)
will be back (1)
helped me (1)
excellent custom ... (1)
best customer se ... (1)
good selection (1)
definitely come ... (1)
helped me (1)
friendly staff (1)
very professiona ... (1)
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Cons
rude (1)
dirty (1)
disappointing (1)
horrible (1)
bad customer ser ... (1)
waste your time (1)
worst experience ... (1)

Movado Company Store Reviews: 60. Average Rating: 4.3

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D
Dr. Roger
My experience was amazing, I was helped by Stacy Mackie, a Customer Care Specialist, who assisted me in exchanging one of the products I purchased. The shipping was quick and the service was wonderful. I can't wait to make my next purchase.
G
Gina and Paul
My wife gave me a Mavado watch on my 60th birthday. I will be 90 years old next May and my watch looks and runs great. Best watch I ever owned.
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Dr. Roger left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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