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Disaster Services Gilbert

Disaster Services Gilbert

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1166 E Warner Rd #101, Gilbert, AZ 85296, USA Get Directions
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ABOUT   Services Excellence Summary

The Leading Specialist In Water Damage Cleanup. Gilbert, Queen Creek Mesa Tempe Chandler Scottsdale, and the surrounding areas are all served by Disaster Services. Overflows or leaks from toilets, tubs, and sinks can cause water damage. Within 45 minutes of calling us, a 24/7 Tech can be on site to clean up water and take out affected drywall from any kind of flooring. The technician will use specialized equipment to remove water from drywall, concrete, cabinets, and wood in any residential or commercial building that has flooded. We follow industry guidelines for mold removal. We provide free onsite inspections and 24/7 estimates and work with any insurance company.

 

SUMMARY   Reviews Summary

Van and Disaster Services receive glowing reviews for their genuine customer care, top-notch restoration skills, and transparency. Customers believe that Van and his team are excellent communicators and genuinely sincere about their services. They provide indispensable guides in determining different options within the insurance process. Customers admire how Van communicates with them constantly and clears any doubts. This is a reflection of Van's dedication and persistence in addressing customers' complaints and proffering solutions. The customers also appreciate how the company works with them on the budget factor. People are given flexible budget options and ensure the same services commensurate the budget. This level of fairness in billing customers is rare in the industry and boosts customer trust and loyalty. Several customers mention feeling very safe after meeting Van and realizing they are in the right hands. The company is also known to give free estimates and inspections to all projects presented to them regardless of the size. Van and his business consistently go the extra mile and tend to be a source of peace of mind in stressful situations, with many remarks about Van looking back on the experience and smiling. The company works hard to protect customer property and treat it with respect. This is seen clearly in the team's efforts to protect the property from accidents due to their devices used to dry air in the premises. Van's business is also honest and frank about the state of the property when a situation is handed over to them. The transparency maintained among the team boosts customer confidence and improves the company's reputation. Customer service ratings are also impressive, with most customers mentioning how customer care and treatment are exceptional. This level of quality customer service is demonstrated in the ratings and reviews. The team shows a high level of professionalism and efficiency throughout the job. Van tends to other emotional needs of customers by offering advice, especially to those who are stressed by floods and sudden leaks. The company is always considerate and always wants you to partner with them through the entire process. The company has several recommendations from satisfied customers as people continue to refer them to neighbors and friends. This is a clear sign of quality services and customer satisfaction that can only come from the company. That is why it receives five-star ratings from all customers, making them a giant in restoration services. The company is responsive to customer complaints, and Van is always there to address them effectively. This greatly improves the company reputation and increases the number of return and new customers. Customers say that their experience with Van was fantastic and that he turned a terrible experience into a much easier one. This is a general statement that can be observed from customers as they all are happy after the experience. The company is very hands-on constantly. Van is a jack-of-all-trades. He is always ready to work and find alternative solutions when the first ones given do not work. This improves the customer experience, and the company is always present to find a solution. In addition to this, customers feel they can get additional services from the company. This is also a strategy they are using to expand the business. A moment where a customer gets a full package that they aren't expecting from the company but the charges being the same makes customers to stay longer and even offer free sponsorship. That is why the company is growing at a very high rate. The company is always reliable and ready to come to your aid whenever you need help. The number of customers praising Van for being there when they need is enough evidence that the company values customer time and the urgency of any water damage. This is noted as most customers don't know when a leak will occur and when it strikes, they want an immediate response. That is why customers value immediate action by restoration companies, and this shows unused water damage mitigation is a restoration company that you can trust to be there when you need their services.

 

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John Doe left a 5 star review
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Disaster Services Gilbert Reviews: 17. Average Rating: 5.0

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John Doe left a 5 star review
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