Horne Auto Group makes buying a vehicle simple by making sure you get exactly what you want. We aim to give our customers dependable top-tier new and used vehicles. With our wide range of new cars and trucks, you'll have no trouble finding what you're looking for. We also have several reliable vehicles available for purchase, like the Ford F-150 and the Mazda CX-5. We have a variety of models and makes available across various years in our used inventory if you want to broaden your search. For a test drive, visit our Gilbert dealership today.
Reviews Summary
Customer ratings of Subaru Chandler reviewed in an overwhelming number of positive reviews. The consensus was very positive. This was because of an understanding and helpful staff. The transactions and after-sales service all garner rave reviews. Underlying the number of feedback were instances of exceptional staff performance. The team went above and beyond to give their customers the best experience. Not only that. They coordinated efficiency, high quality and an environment flexible to customer schedules in service appointments. Justin and Dakota were at their top of their game in this are. They went out of their way to explain complex processes. In the same manner, Kashi's ability to satisfy customer's needs is commendable. One of the factors customers highlighted was the dealership creates a customer-centric environment and honest evaluation of every transaction. This was experienced during the purchasing process as Gabby was easily approachable and engaging. And also during servicing as Juan went out of his way to make customers comfortable. Maui and Wendy were also very delightful people to engage in contracts and paperwork. Subaru Chandler takes customer service very seriously. This is evident from the responses of one of their customers who now sees the dealership as a second home. They were grateful for pick-up services. And Wendy even drove home a mom and her kids when expectations went wrong. A lot is still to be expected from Subaru Chandler. And this is evidenced by more and more customers who will buy from the dealership again in the future.
Frequently asked questions
7 questions
What do Horne Auto Group clients say about their buying experience?
Customers frequently highlight the friendly and knowledgeable staff, particularly praising individuals like Justin M. and Kashi for their helpfulness. Many mention a relaxed atmosphere and appreciate the thorough communication throughout the purchase process.
Does Horne Auto Group offer vehicle financing options, and what do customers say about it?
Yes, they provide loan services, leasing options, and credit application support. Reviewers have noted that financing went smoothly and exceeded expectations, with staff like Darren being particularly helpful during the process.
What services does Horne Auto Group provide?
Horne Auto Group offers a range of services, including Vehicle Sales (New Car Sales, Used Car Sales, Trade-In Services), Financing Options (Loan Services, Leasing Options, Credit Application Support), Vehicle Maintenance (Oil Change, Tire Rotation, Brake Inspection), and Customer Service (Vehicle Pickup and Drop-off Services, Loaner Vehicle Services, Consultation and Support).
How does Horne Auto Group handle vehicle maintenance services?
They provide essential maintenance services such as oil changes, tire rotations, and brake inspections. Customers have expressed satisfaction with the timely completion of these services and the professionalism of the staff.
Can I trade in my vehicle at Horne Auto Group?
Yes, they offer trade-in services as part of their vehicle sales. Customers have successfully traded in multiple vehicles, appreciating the reasonable and helpful approach of the staff during the process.
Is Horne Auto Group a good choice for first-time buyers?
Yes, many reviewers indicate that the staff is patient and understanding, making the buying experience pleasant for first-time buyers. They emphasize the supportive environment and the team's willingness to answer questions.
Where is Horne Auto Group located?
1465 E Motorplex Loop #200, Gilbert, AZ 85297, USA
Location & directions
Gilbert, Arizona
Horne Auto Group
Used Car Dealer
Address
1465 E Motorplex Loop #200, Gilbert, AZ 85297, USA