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Horne Auto Group

Name: Horne Auto Group
Address: Gilbert, US
Telephone: +14807912219
Rating: 4.9423

104 reviews

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+14807912219

Open 8:00 AM-8:00 PM now

1465 E Motorplex Loop #200, Gilbert, AZ 85297, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Arizona

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ABOUT Services Excellence Summary

Horne Auto Group makes buying a vehicle simple by making sure you get exactly what you want. We aim to give our customers dependable top-tier new and used vehicles. With our wide range of new cars and trucks, you'll have no trouble finding what you're looking for. We also have several reliable vehicles available for purchase, like the Ford F-150 and the Mazda CX-5. We have a variety of models and makes available across various years in our used inventory if you want to broaden your search. For a test drive, visit our Gilbert dealership today.

SUMMARY Reviews Summary

Customer ratings of Subaru Chandler reviewed in an overwhelming number of positive reviews. The consensus was very positive. This was because of an understanding and helpful staff. The transactions and after-sales service all garner rave reviews. Underlying the number of feedback were instances of exceptional staff performance. The team went above and beyond to give their customers the best experience. Not only that. They coordinated efficiency, high quality and an environment flexible to customer schedules in service appointments. Justin and Dakota were at their top of their game in this are. They went out of their way to explain complex processes. In the same manner, Kashi's ability to satisfy customer's needs is commendable. One of the factors customers highlighted was the dealership creates a customer-centric environment and honest evaluation of every transaction. This was experienced during the purchasing process as Gabby was easily approachable and engaging. And also during servicing as Juan went out of his way to make customers comfortable. Maui and Wendy were also very delightful people to engage in contracts and paperwork. Subaru Chandler takes customer service very seriously. This is evident from the responses of one of their customers who now sees the dealership as a second home. They were grateful for pick-up services. And Wendy even drove home a mom and her kids when expectations went wrong. A lot is still to be expected from Subaru Chandler. And this is evidenced by more and more customers who will buy from the dealership again in the future.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (17)

great experience ... (7)

very helpful (7)

highly recommend ... (5)

very friendly (4)

very professiona ... (3)

painless (3)

kept me informed ... (3)

great customer s ... (3)

very informative ... (3)

Cons

would not recomm ... (1)

not recommend (1)

absolutely nothi ... (1)

Horne Auto Group Reviews: 104. Average Rating: 4.9

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