Great massageSkilled therapistsFriendly staffEffective pain reliefClean roomsComfortable experienceMagical touchMembership benefitsQuick appointmentsGood music
About this business
Massage Envy offers various services, such as body stretching, massages, and skin care. Book an appointment with us now! Each franchise is independently owned and operated.
Life every day exposes us to stress, poor postures, tension, and aches. When you’re not at your best, turn to Massage Envy for the relief you need. A well-maintained body allows for optimal functionality.
Our franchise’s therapists keep on the lookout for new massage personalization techniques. Regardless of whether our clients are athletes, warriors, 9-5 workers, or anything in between, our franchised location therapists live to help. Look for a Massage Envy near you.
Reviews Summary
Overall, reviewers commended Massage Envy for offering exceptional therapists who excel at their work and provide significant pressure for those with specific issues or frequent pain. Customers received such exceptional massages that it often felt rejuvenating and relieved the pain. Most notably, various customers including a few with chronic pain problems said that their therapists really heard them and knew just what to do to help them. One reviewer explained that his session helped his mental faculties and left him entirely rejuvenated. Many liked the quiet, peaceful space, and one person claimed to be comforted immediately upon arrival. Moreover, customers often said they experienced a transformation from depression and loneliness to calm and happiness. The next best thing is that most therapists are available for bookings on the day or the next, and customers are eager to return to keep enjoying the service. The situation that most clients will have a bad experience time after time is worrisome, specifically at the cost. A lot of the complaints are about the unprofessionalism of the staff. Many reviewers said the manager or front-desk person seemed unconcerned about the customer's grievances and unable to solve them. Some customers reported being verbally harassed by staff. Others mentioned that the studio is dirty or that equipment like earpieces or bassinets did not work. One customer went for an appointment, but the therapist incredibly misused the time by talking about the treatment instead of giving the customer a massage. Some reviewers mentioned the poor service, claiming that the therapist did not touch the customer throughout. The advice is that Massage Envy employees must create a conducive environment for the customers.
Frequently asked questions
6 questions
What do Massage Envy clients say about the work?
Clients frequently praise the skilled therapists, particularly mentioning Uliesis, Georgiana, and Erin for their ability to alleviate tension and provide a relaxing experience. Cleanliness and a friendly environment are also highlighted as consistent positives.
What services does Massage Envy offer?
Massage Envy provides a variety of services including Massage Therapy (Swedish Massage, Deep Tissue Massage, Couples Massage), Facials (Hydrating Facial, Anti-Aging Facial, Acne Treatment Facial), and Membership Packages (Monthly Massage Membership, Monthly Facial Membership, Spa Package Membership).
Can I get a massage on short notice at Massage Envy?
Yes, many reviewers mention that appointments are often available for the same day or the next day, making it convenient for last-minute visits.
Does Massage Envy provide personalized massage experiences?
Yes, therapists at Massage Envy focus on personalizing each massage to meet individual needs, ensuring that clients feel relaxed and rejuvenated.
What types of facials are available at Massage Envy?
Massage Envy offers a range of facials including Hydrating Facial, Anti-Aging Facial, and Acne Treatment Facial, catering to various skin care needs.