×

Review Keywords Analysis

  1. US
  2. AZ
  3. Glendale
Massage Envy

Massage Envy

Visit Website
Open  9:00 AM-9:00 PM now
8110 W Bell Rd, Glendale, AZ 85308, USA Get Directions
social-share-icon Social:
4.7
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

Massage Envy offers various services, such as body stretching, massages, and skin care. Book an appointment with us now! Each franchise is independently owned and operated. Life every day exposes us to stress, poor postures, tension, and aches. When you’re not at your best, turn to Massage Envy for the relief you need. A well-maintained body allows for optimal functionality. Our franchise’s therapists keep on the lookout for new massage personalization techniques. Regardless of whether our clients are athletes, warriors, 9-5 workers, or anything in between, our franchised location therapists live to help. Look for a Massage Envy near you.

 

SUMMARY   Reviews Summary

Overall, reviewers commended Massage Envy for offering exceptional therapists who excel at their work and provide significant pressure for those with specific issues or frequent pain. Customers received such exceptional massages that it often felt rejuvenating and relieved the pain. Most notably, various customers including a few with chronic pain problems said that their therapists really heard them and knew just what to do to help them. One reviewer explained that his session helped his mental faculties and left him entirely rejuvenated. Many liked the quiet, peaceful space, and one person claimed to be comforted immediately upon arrival. Moreover, customers often said they experienced a transformation from depression and loneliness to calm and happiness. The next best thing is that most therapists are available for bookings on the day or the next, and customers are eager to return to keep enjoying the service. The situation that most clients will have a bad experience time after time is worrisome, specifically at the cost. A lot of the complaints are about the unprofessionalism of the staff. Many reviewers said the manager or front-desk person seemed unconcerned about the customer's grievances and unable to solve them. Some customers reported being verbally harassed by staff. Others mentioned that the studio is dirty or that equipment like earpieces or bassinets did not work. One customer went for an appointment, but the therapist incredibly misused the time by talking about the treatment instead of giving the customer a massage. Some reviewers mentioned the poor service, claiming that the therapist did not touch the customer throughout. The advice is that Massage Envy employees must create a conducive environment for the customers.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
great massage (6)
very professiona ... (5)
absolutely amazi ... (3)
wonderful experi ... (3)
definitely be ba ... (2)
friendly staff (2)
incredible massa ... (2)
clean and comfor ... (2)
amazing job (2)
very relaxing (2)
Load more
Cons
very disappointe ... (1)
disappointed (1)
absolutely nothi ... (1)
take my business ... (1)
unprofessional (1)

Massage Envy Reviews: 103. Average Rating: 4.7

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!