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16th St Nails & Spa

Name: 16th St Nails & Spa
Address: Phoenix, US
Telephone: +16023547747
Rating: 3.91

100 reviews

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+16023547747

Open 9:00 AM - 7:00 PM now

4015 N 16th St C, Phoenix, AZ 85016, USA Get Directions

nail salon Best Nail Salons in United States Best Nail Salons in Arizona

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ABOUT Services Excellence Summary

One of our most significant assets is our high-quality acrylics and polishes. We deliver several colors that match your personal style. Big groups or special events get a discount. Our high-quality polishes and acrylics are the best. We deliver many colors that match your personal style. Big groups or special events get a discount. You will be very satisfied with the high-quality manicures and pedicures that 16th ST. Nails & Spa provides. Our of highly trained professionals. Our environment is secure and clean, as we adhere to safe, clean guidelines.

SUMMARY Reviews Summary

The nail salon's customer reviews are mixed. Most recommend the excellent and personalized service. The customers adored Ling, Tammy, Lillian, and Cathy's work. They were meticulous and talented technicians who went out of their way to make sure clients were well taken care of. Many reveiwers also praised the spa's cleanliness, the lack of wait times, the swift services and the heavenly massage chairs. Many say that it was an excellent customer service experience overall. If you want to receive a consistent full service nail spa, make an appointment with therapists who have high ratings. However, the same is not the case for every client. Some of them have had terrible experiences that they want to forget. There were issues that included clients getting different services, they booked, the bathroom was dirty, the spa was overcrowded, but the service was no different, and there were no apologies. It is recommended that the business address the issues raised by dissatisfied customers fully. It is important to remember that it is hard to satisfy everyone. The comment that many customers were not satisfied is not a good business. The business owner should take full responsibility and not blame the clients for being picky. The customer always has it ideal. The kind of customers attracted to a business depends on how good the company's services are.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (5)

great job (5)

highly recommend ... (4)

did an awesome j ... (2)

definitely be ba ... (2)

affordable (1)

good experience (1)

nice staff (1)

amazing service (1)

good experience (1)

Cons

rude (4)

high prices (1)

won't be returni ... (1)

waste of money (1)

worst experience ... (1)

won't be returni ... (1)

not friendly (1)

unprofessional (1)

terrible (1)

16th St Nails & Spa Reviews: 100. Average Rating: 3.9

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