25th Street Automotive, for YOUR car guys that are 10 time Top Shop winners and 3 time BBB Ethics Award recipients. Most shops are biased for sales, not us! We will only recommend what is right for you, we guarantee!
Reviews Summary
25th Street Automotive received a lot of positive feedback from customers who appreciated the shop's policy of direct communication and honesty in explaining car issues. People referred to how trustworthy the mechanics were and how they wouldn't charge for unnecessary work. As a result of these factors, customers felt they could depend on the company and were confident in recommending it to others. Several clients felt like their vehicles had been saved by Bill and his team, which was particularly crucial in the case of power failure or family breakdowns. In conclusion, happy customers were quite happy and felt like they could rely on 25th Street for future automotive repair needs.
Frequently asked questions
7 questions
What do 25th Street Automotive clients say about the work?
Clients frequently praise the team for their honesty, integrity, and thorough communication regarding repairs. Many reviewers highlight the reliable service and the trustworthiness of the staff, particularly mentioning Bill and Tom for their professionalism and customer care.
Does 25th Street Automotive offer routine maintenance services in Phoenix?
Yes, they provide a range of routine maintenance services, including vehicle inspections, fluid flushes, and tire rotations. Their commitment to honest assessments ensures customers only receive necessary services.
What are the operating hours for 25th Street Automotive?
Can I get my brakes repaired at 25th Street Automotive?
Yes, they offer brake repair services as part of their auto repair category, which also includes engine diagnostics and oil changes. Customers appreciate their straightforward approach to necessary repairs.
How does 25th Street Automotive handle customer trust and satisfaction?
Reviewers consistently mention the team's commitment to honesty, with many noting that they avoid upselling unnecessary repairs. This approach fosters long-term relationships with customers who feel valued and respected.
What types of electrical services does 25th Street Automotive provide?
They offer a variety of electrical services, including battery replacement, starter replacement, and alternator replacement. Customers have noted the team's expertise in diagnosing and fixing electrical issues promptly.