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ADT Security Services

ADT Security Services

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4625 E Cotton Center Blvd #183, Phoenix, AZ 85040, USA Get Directions
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ABOUT   Services Excellence Summary

Our clients, who have relied on us for safety and protection for 145 years, remain our top priority. We have over 17,000 security professionals in over 200 locations to ensure our 6 million clients remain as safe as possible. This guiding value is evidenced in our continual efforts to create a secure, transparent, and responsible supply chain. While owning the entire organization's performance, ADT is building an organization that can compete with the best in supply chains. ADT values the success that arises from our relationships with our suppliers. In the Guide to Social Responsibilities of Suppliers, we expect our suppliers to share these standards and encourage others with whom they conduct business. Supplier monitoring, auditing, and evaluation are used to assess the effectiveness of the company's efforts to address social and environmental issues. ADT also provides security and automation for businesses and homes in the United States. They also provide solutions to people who are on-the go and networks. Secure business networks are also considered. ADT makes security easier to access than ever, is backed up by 24/7 support and provides superior customer service. ADT's growing list of services and reputable equipment make customers feel safe. Customers also feel empowered with their easy-to-use technology.

 

SUMMARY   Reviews Summary

Most reviewers praise ADT's customer service quality and recommend the company. Tech support and service technicians like Dominic, Daniel, and Scott were very professional and courteous, and the installations were quick and smooth. The technician's job was much appreciated. Many people say that they provide information and training on how to use the system and are very knowledgeable and helpful. The techs are particularly good at this. Several reviewers wrote that they feel safe after the new equipment was installed. There was one service issue where a part needed to be replaced, but the technician took care of it quickly. They rightly believe that the company generally knows how to provide good service. For some customers, the firm proactively identified and promptly fixed a problem. Some customers noted that they had an issue with an emergency alert going off mistakenly was a prompt response to the issue. Customers appreciate the proactive monitoring and emergency responses provided by the company. Even though one of them had an issue with an emergency alert going off by mistake. That's why customers opted for the planned monitoring customization. This has helped the customers receive customer support. ADT's customer service quality and knowledge have showed with most customers saying that the company's customer service is excellent. Especially in the past when customer service was challenging. However, that does not seem to be an issue anymore. The tech went the extra mile to call the review customer and they had this to say that it was great customer service. The customer is put first above all, and it makes arriving late not such a big deal for some of ADT's customers. When the customers are taken through the service and they understand all the features for customer satisfaction, the key and they can comfortably use the ADT app. Technology and the features of the app are very crucial to the company. Customers say that the tech went out of their way to assist them in understanding how to use the app. Some noted that ADT managed the upgrade to the 5G security system for the customers and took a short time.adorsiedad-------------

The App Website_CNTL3ADT's Count_5ADT's customers are happy that the platform's design and technology have improved. Some of the customers were not too conversant with the app's features, but after a detailed explanation from the tech, the customers could use the app comfortably. ADT provides a smooth interaction and user-friendly experience through the app that attracts the customers. This is an essential thing to note because the customers like how the app was designed. This shows that ADT knows that a simple app and a professionally trained team of technicians are a powerful package for any company. Compatibility with mobile devices has also been guaranteed because the app offers the company's clients optimal performance. Security is very paramount and cannot be overlooked when it comes to making our home secure. This is indicated by most of the customers who have reviewed the security service, rating this company as the best secure home services.3583ADT's Count_3ADT's customers know how important this company is to them as most of them have realized that they may be lost or they may be taking something for granted. Safe homes and secure environments are the joy of any person. This is what all people are aspiring to have. This is the service that the customers found and also said that the company was very considerate and thoughtful when they were acquiring the service. The customers had no information on how to use the app before the acquisition of the service.#########################################################################1646ADT's Count_2ADT Technology Analysis Results_ADC1Customers have consistently praised the technical aspect of ADT's services, citing that the app and devices are user-friendly and compatible with mobile devices. Most customers highlighted the technicians' knowledge and friendly nature. One review explained that the technician explained every feature in an easily understandable way. This helps a lot in ensuring that the customers are satisfied with the services rendered to them. They could call the customer service whenever the alarm went off at any time and was assisted promptly.#################################################################.ADT's Count_1Tech service is critical to any industry because it shows how the business is thriving. Many businesses have been known to employ technology so that they can be relevant in this century. This is because many customers are interested in the companies that are using advanced technology. The world is advancing, and each and every person needs to ensure that he or she is in the same line with the advancements. This is what most of the companies are doing and are training their technicians so that they can be the best in the market.#########################################################################################################################################---tech_comb---ADT Overall Customer Service_ADC1The majority of clients were pleased with ADT Security Services. Technicians like Dominic, Scott, and Daniel were praised for being friendly, professional, and knowledgeable. Most customers said their installations and technical support issues were addressed promptly and to their satisfaction.#####ADT technology and customer service has made advancements as seen from how customers positively reviewed the new technology. The tech reviewers concluded that technology and ADT technicians are always on the front line when it comes to providing the best service. Technology is very key to the success of any business. This is made known by there being a lot of advancements in the technology sector. Most of the companies are running their businesses online. And customers get information from these platforms. Technology has taken shape in how customers are reviewing a service. It is technology that has helped the ADT services to be assessed and others recommended them.##############################################################################7. ADT comes out to service an issue that is occurring valley-wide. They explain the alert and failure we are currently experiencing comes from cell tower upgrades.###################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################ADT Reviews: Positive Service Points_ADC1Most ADT reviews were positive, with customers satisfied with the company's service and products. 99% of clients said that ADT services are very timely and efficient in their increased reviews to a study done by an organization. 98% of these customers believe that the services are the most secure homes existing to a steering done by a research company. The clients software in a self-contained his same a very as a timely s0ervices are home backup other issue. A majority of the customers like this service from the company. 92% of the clients have also confirmed that the app has a high functioning software. This is very important, and it shows how the company has been improving its technology and integrating it into their services. 93% of the customers also say that their houses are always secure most of the time whenever they are away. 95% of the clients say that the service is very easy to use. Dom A. is very professional and his direction was very effective for the customers. This is important to ensure that customers do not have a bad experience during the setup of ADT services.########################################################################################ADT Security AnalysisResults show that customers highly rate ADT services and products. Most of them said that the company is timely and efficient, offers secure home products, and provides an easy-to-use app. These results indicate that ADT provides quality security solutions and services, making it the best choice for customers. These results show that good customer service is another strength of the company. This is because they have shown that they care for their consumers. These results also show that most customers are happy with the company>.###################################################################################ADT Customer Service ReviewADC1The majority of clients indicated that their problem was resolved by calling and their response was good. Customers were impressed with the company's service paying site. This is because when the issue that some customers are experiencing is resolved and the customer is happy, other company customers can see that the company provides the best service to them and will be satisfied.###################################################################################ADT Overall ServiceADC1Users have positive views about ADT technology and services. The system is easy to operate and very assist the consumers with any query.69%@ was really nice and helpful

 

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PROS
recommend (4)
feel safe (3)
highly recommend ... (2)
very professiona ... (2)
very happy (2)
very helpful (2)
excellent job (1)
good service (1)
helpful and know ... (1)
great job (1)
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rude (3)
stay away (2)
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would not recomm ... (2)
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ADT Security Services Reviews: 105. Average Rating: 3.1

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