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  2. AZ
  3. Phoenix
AZ Alarm Company

AZ Alarm Company

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Open 9:00 AM-6:00 PM now
1831 W Rose Garden Ln Suite 1, Phoenix, AZ 85027, USA Get Directions

3.8

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ABOUT   Services Excellence Summary

The monitoring rate for the alarm depends on the level of service being provided. As you add video and zwave, the rate will go up. This includes 24/7 monitoring of your alarm system and the addition of video monitoring as requested. Our camera system also includes a speaker. Customers may talk through speakers and monitor intruders through the system. The cost of adding 24/7 alarm monitoring, video monitoring, and zwave monitoring are separate. Video monitoring prices are determined by the number of cameras you need to cover your home. Storage prices are determined by time and are not required for a contract. AZ Alarm Company only employs the most trustworthy and hardworking team members. Every employee is subjected to background checks and drug screening tests. They must also have a Sheriffs card. Everyone is provided with uniforms, tools, and vans. Each employee has been assessed carefully to guarantee quality service.

 

SUMMARY   Reviews Summary

The reviews showed that the customers were highly satisfied with AZ Alarm Company. Outstanding service and engineer knowledge, prompt response, and exceptional customer service were a common theme in these reviews. Customers also appreciated the quality of the services that they received, which included installation and troubleshooting of their alarm systems. Maybe, customers had previously tried different security companies like ADT, but they were disappointed by their service. Importantly, AZ employees did more than they were otherwise required to by going above and beyond in service delivery. This made customers feel satisfied and to appreciate the professionalism that the firm portrayed. Transactions between clients and the company were made bearable and pleasant due to their good communication. One clear instance is when the engineer ensured that the customer's spouse was well informed on how the key fob operated. This indicates their dedication to professionalism, education, and vested interest in the customer. As a result, AZ receives a top-to-bottom recommendation.

 

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Pros & Cons

PROS
recommend (7)
great service (5)
very professiona ... (4)
very helpful (3)
highly recommend ... (3)
extremely profes ... (2)
great job (2)
very impressed (2)
excellent servic ... (2)
great experience ... (1)
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Cons
expensive (1)
not satisfied (1)
do not use (1)
worst company (1)
stay away (1)
worst experience ... (1)
bad experience (1)
terrible service ... (1)
very expensive (1)
expensive (1)
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AZ Alarm Company Reviews: 56. Average Rating: 3.8
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