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Big 5 Sporting Goods

Name: Big 5 Sporting Goods
Address: Phoenix, US
Telephone: +16026743189
Rating: 4.3529

102 reviews

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+16026743189

Open 10:00 AM-8:30 PM now

10202 N Metro Pkwy W, Phoenix, AZ 85051, USA Get Directions

camping store Top Camping stores in United States Top Camping stores in Arizona

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ABOUT Services Excellence Summary

Big 5 Sporting Goods has stores across eleven western states. Big 5 had 431 locations as of July 3, 2020, in 11 Western States. Use our Store Locator to find a store near you. Our full product range is offered in an average 11,000-square-foot traditional format sporting good stores. Athletic footwear, apparel, and accessories; outdoor and athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation and roller sports are our store's product offerings.

SUMMARY Reviews Summary

Generally, the reviews are very positive and commending the excellent customer service at Big 5 Sporting Goods. Staff is helpful, with frequent mentions of several names, such as Davonte and Tyler, is noted. A few reviews express this helpfulness, especially when they went “above and beyond.” Furthermore, clients feel welcomed, with the store's retro feel and cleanliness increasing the shopping experience. Some note the low prices of the items and best price breaks for bulk purchases and savings on sales items. Some recommend the store and are eager to go back. However, some negative reviews touch on unrelated services like pool demolition, but none mention any product or service dissatisfaction. The general consensus is that Big 5 Sporting Goods has great options at low prices with unmatched service.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

extremely helpfu ... (5)

very helpful (3)

helped me (2)

great customer s ... (2)

good prices (2)

incredibly helpf ... (2)

recommend (2)

great staff (2)

good service (1)

great experience ... (1)

Cons

rude (1)

disappointed (1)

so disappointed (1)