Bay Alarm's Background
Bay Alarm Company's philosophy is simple: We have top-notch technology and local, dedicated personnel to keep our clients safe. We have grown from a small two-person organization based in Oakland, California, to the largest privately-owned security company in the U.S. Our third-generation family company is relied on by more than 155,000 companies in California, Arizona, and Washington states. Marj and Everett Westphal, pictured, founded Bay Alarm in 1946. They based the company on a fundamental mission: work hard, be honest, treat everyone like family, and offer the best service. In the years afterward, the Westphal family prioritized Bay Alarm and its employees. They also protected their customers. Today, Bay Alarm is owned and managed by their grandson, Tim Westphal.
Reviews Summary
The majority of feedback for Bonds Alarm Company highlights the excellent customer service, with numerous commendations for Ernesto, the service technician. According to reviewers, the company offers a straightforward setup process and quick problem resolution for existing users. The security systems are recommended, with various clients mentioning being able to control multiple alarms from a single location. One notable aspect of Bonds service is the immediate response customers get once a security breach occurs. The users report that the firm delivers the best service and well priced. Online monitoring shows the majority of the customers are satisfied with the company.
Frequently asked questions
7 questions
What do Bond's Alarm clients say about the work?
Clients frequently praise the team for their excellent customer service, highlighting Mr. Ernesto's kindness and willingness to help. Reviewers also mention the responsiveness and effectiveness of the alarm systems, noting instant notifications when alarms are triggered.
Does Bond's Alarm offer alarm monitoring services in Phoenix?
Yes, they provide various alarm monitoring services, including Basic Alarm Monitoring, Premium Alarm Monitoring, and Remote Monitoring, ensuring comprehensive protection for their clients.
How does Bond's Alarm handle alarm installation?
They specialize in both Residential and Commercial Alarm System Installation, along with Equipment Setup and Configuration, ensuring tailored solutions for different client needs.
What happens if my alarm goes off with Bond's Alarm?
If an alarm is triggered, clients receive an instant phone call and response from the alarm company, ensuring prompt action and peace of mind.
Can I get equipment maintenance for my alarm system?
Yes, Bond's Alarm offers Equipment Maintenance services, including Battery Replacement, System Checkup, and Sensor Calibration, to keep your security systems functioning optimally.
Who owns and leads Bond's Alarm?
Bond's Alarm is a third-generation family business owned by Tim Westphal, who continues the legacy established by his grandparents, Marj and Everett Westphal, since 1946.