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Review Keywords Analysis

  1. US
  2. AZ
  3. Phoenix
ABOUT   Services Excellence Summary

The staff at GoldenWest Management were quick and easy to talk to, and they were very helpful. Last fall, the water heater in our house exploded on Sunday. GoldenWest had a plumbing company and a restoration team at our house in less than 2 hours. They fixed the leaking water heater and cleaned up the mess, allowing the tenant to move home without any problems. I was continuously updated, they were difficult workers, and the repair was completed quickly. I stay 1000 miles from the repair spot, and I do not take kindly to doing this on a weekend. Thank you to the team at GoldenWest Management for all they did, it was a huge help. The situation was made more manageable due to their understanding of Tenant-Landlord matters.

 

SUMMARY   Reviews Summary

Golden West Management has generated largely positive feedback. They are recognized for excellent management. The employees, especially maintenance personnel such as Earl, are hailed for their strong work ethic and customer support. The community is clean, and the staff, as expressed by many, such as Janelle and Jasmine and Nelly, are respectful and committed. The team helped to establish an attractive residence for the customers. Communication is quick and efficient, with reporting conducted often. According to numerous reviews, the process is straightforward and swift. Even in complex circumstances, such as in times of crises, the team is helpful. After the rental manager took steps to ease the process, consumers expressed gratitude. Customers, especially those shifting or with tough life scenarios, were thankful for the workers' support. Many residents see a future in the company. Golden West is highly recommended by reviewers, with the owner discussing her referrals to pals and relatives. The management's team is praised for their friendliness and professionalism. The customer is confident and relieved thanks to committed staff. In the management sector, the company's experience provides a successful strategy. Residents describe themselves as happy and willing to return. The company has a long way to go. Residents believe the company's future could be satisfying. Residents are also grateful to the workers for making the community a better place for them.

 

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Maui left a 1 star review
★☆☆☆☆
On TrustAnalytica
Aug 24
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Pros & Cons

PROS
very helpful (13)
recommend (12)
helped me (4)
very professiona ... (3)
excellent servic ... (3)
very kind (3)
very responsive (3)
very happy (2)
great experience ... (2)
friendly and pro ... (2)
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Cons
rude (2)
terrible (1)
not friendly (1)
would not recomm ... (1)
not recommend (1)
slow (1)
lack of communic ... (1)
extremely rude (1)
not worth (1)
unhelpful (1)
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Goldenwest Management Inc Reviews: 100. Average Rating: 4.4

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Beware of using these guys to rent your property or renting a property from them. They charge a fee for everything to both owners and tenants.
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Maui left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
Verified

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