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  1. US
  2. AZ
  3. Phoenix
Mattress Firm Belle Towne Centre
Mattress Firm Belle Towne Centre
Mattress Firm Belle Towne Centre
Mattress Firm Belle Towne Centre

Mattress Firm Belle Towne Centre

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301 E Bell Rd Suite 110, Phoenix, AZ 85023, USA Get Directions
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4.8
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ABOUT   Services Excellence Summary

Everyone at our store wants you to sleep well each night. But how do we do it? We spend 200 hours training our Sleep Experts to develop a custom approach. The Love Your Mattress Guarantee lets you purchase with certainty. Get discounts on top US brands such as Tempur-Pedic, Sealy, and Sleepy's. After your new mattress arrives, you will have 120 nights to try it out. Our goal is to discover the best mattress for you. Most believe that Mattress Firm sells mattresses. People are unaware that Mattress Firm finds the perfect mattress for you. For more than 90 years, Mattress Firm has helped people sleep better. Mattress Firm matched people with the perfect mattress at the best price. Mattress Firm was a small chain of specialty mattress stores in a few states. There are now over 2400 locations across the nation. Each Sleep Expert(r) starts with 80 hours of training. You can't be trained enough. Mattress Firm isn't like any other business. Our positive employees give our customers the best care. Everybody is happy when they get to work and goes home happy. Our clients will be impressed by Sleep Experts(r). The Love Your Mattress Guarantee is our commitment. This means you'll get the most options and comfort. Our goal is to help you find the best. Mattress Firm's primary charitable endeavor is the Mattress Firm Foster Kids program, in collaboration with The Ticket to Dream Foundation. Every year, the Mattress Firm Foster Kids program sponsors three collection drives, benefiting foster children nationwide. Mattress Firm wants to help you have better sleep habits. Mattresses are crucial to our lives. However, it's the people around us who make it shine.

 

SUMMARY   Reviews Summary

Mattress Firm reviews highlight customer service, with Carrie, Thomas, Hunter, and David, receiving most mentions. Friendly and helpful employees like Carrie and David are critical and clearly delight customers in a non-pressure environment. Most reviews point out staff members' knowledge of the products they recommend, and lots of consumers were satisfied with their purchases’ freshness. Customer's were uplifted by their friendly welcome at the stores, making the buying process stress free. They also thank the staff for making it easy to purchase their mattresses. The sales were also available in store as online as supported from the ease of phone shopping and were satisfied with the products, with some mentioning that they were able to find what they needed based on workers' recommendations. Some had great experiences with delivery, options, and the total sale. Most clients would return to the stores and recommend them to first-time customers who are looking to buy mattresses. The employees were the best!=node 1=node 3=node 4=node 5=node 6=node 7=node 8=node 9=node 10=node11=node 12=node 13=node 14=node 15=node

 

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Pros & Cons

PROS
recommend (9)
very helpful (9)
highly recommend ... (5)
helped me (5)
very knowledgeab ... (5)
great experience ... (3)
helpful and know ... (3)
great customer s ... (3)
extremely helpfu ... (3)
super helpful (2)
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Cons
rude (1)
horrible (1)
very expensive (1)
expensive (1)
worst experience ... (1)
worst experience ... (1)

Mattress Firm Belle Towne Centre Reviews: 100. Average Rating: 4.8

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